**Introduction** A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.    You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.    Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.    **Your role and responsibilities** Your Role and Responsibilities: As Delivery Practitioner,Process Associate Order Management - Health Care (Voice) you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities * Should have healthcare domain basis knowledge * Patient/Payor Authorization knowledge/experience will be preferred * Ensure client Service Level Agreements (SLA) and timelines are met. **Required technical and professional expertise** * Minimum 0-1-year work experience in healthcare domain * Ability to handle queries through calls and Email follow-ups * Willingness to perform job role in shifts as required * Good Communication Skills with fluency * Ability to work under pressure situations **Preferred technical and professional experience** * Proficient in Microsoft Office applications * Experience in handling queries via calls and emails is highly desired * Follows procedures, comfortable in adapting to transformation within business unit * You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends * Ambitious individual who can work under their own direction towards agreed targets/goals. * Ability to manage change and be open to it good time management and an ability to work under stress * Proven interpersonal skills while contributing to team effort by accomplishing related results as needed