Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate - Retail Banking

We are looking for candidates who would be required to process customer requests as per the set procedures within defined timelines and with high accuracy standards.

Responsibilities

Process request as per the application, referring to standard operating procedures

Updating Customer Demographics in Bank System

Policy Set up and document generation

Mortgage Tax payment

Searching customer contact information

Reconciliation of internal bank General Ledger Accounts

Posting Check details into the bank system

Coordinating with Bank Vendors to gather information and respond back to customer enquiries

Qualifications we seek in you

Minimum Qualifications

• Any Graduate

Preferred Qualifications/ Skills

• Any Graduate

Preferred skills:

Communication: Proficient in Reading, Writing and Speaking skills (English)

High level attention to detail and accuracy

Demonstrate delivery of high-quality output

Ability to work in a changing environment

Knowledge of banking terminology (preferred)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.