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Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

We have an exciting opportunity as Process Control Technician within TES Terneuzen, The Netherlands!

As a Process Control Technician, in the Technical Expertise and Support (TES) department, as member of the Support & Sustain (S&S) team, you are responsible for activities relating to the support of ABB and other process control systems within the site. 

Within this role you will provide system troubleshooting (support), and preventative maintenance for the site installed base of ABB and other process control systems. Your key objective is to minimize plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. 

You need to have an overall knowledge of current process control hardware (preferably ABB 800xA), Microsoft Windows operating system software, various Dow MET 3rd party hardware, and networking systems and provide knowledgeable advice to others within the site.

Responsibilities

You will be responsible for the care and troubleshooting of the ABB 800xA process control systems, and their associated networks and interfaces.Support (break-fix) via an On-Call rotation schedule is part of the job.You may also be responsible for the care and troubleshooting of other Digital Control System (DCS) (such as: Mod 5, etc.) systems hardware, software and networks as needed depending on the installed base at the site.You will provide corrective support in response to a control system error condition or failure as the first point of escalation from the plant.You will perform predictive and preventative maintenance (PPM) and health checks on operating control system hardware. You will initiate software upgrades that cannot be done remotely under the direction of a Dow Process Automation subject matter expert.You will follow identified Dow Process Automation work processes, such as Problem Resolution & Request Management, Asset database updates etc.You will provide training and knowledge transfer to plant control system focal points as well as other site support resources.You will do monitoring of DCS system diagnostics aligned with Plant Process Control Coordinator (PPCC).You will participate in risk assessment when activities to the Control System are required.

Qualifications

You have a Vocational Degree (MBO-4) in Electronics, Instrumentation, Networking, or equivalent related process control work experience.You have minimum 3 years of relevant working experienceYou ae fluent in Dutch and you have basic knowledge of EnglishYou have an on-going presence, rapid response, and a need to have hands-on interaction with the local environment (touch, view, or hear) in order to provide the needed servicesYou are able to interpret mechanical and electrical diagrams to verify if equipment is installed, racked correctly and powered up

Preferred skills

You have ABB 800xA Hardware and System Software knowledgeYou know how to configure and troubleshoot network switchesYou have understanding of the integrated architecture (Control systems, networks and servers, MES)You have insight in Instrumentation interfacing (wired and serial connections)You have knowledge of the integrated architecture (DCS + networks + Servers) and basic electrical knowledge (AC/DC voltages, able to read electrical diagrams and troubleshoot issuesYou have good problem-solving abilitiesYou are good in decision making and communicationCollaboration with the customers on their needs and expectations

Additional notes

Infrequent travel to the other sites within region may be needed.On-call service would be a part of the role.

Nederlanse Versie

Over jou en deze functie

We hebben een mooie uitdaging als Process Control Technician binnen TES in Terneuzen, Nederland!

Als Process Control Technician, op de afdeling Technical Expertise and Support (TES), als lid van het Support & Sustain (S&S) team, ben je verantwoordelijk voor activiteiten met betrekking tot de ondersteuning van ABB en andere procescontrolesystemen binnen de site.

Binnen deze functie zul je zorgen voor het oplossen van systeemproblemen (ondersteuning) en preventief onderhoud voor de op de site geïnstalleerde ABB- en andere procescontrolesystemen. Je belangrijkste doelstelling is het minimaliseren van de uitvaltijd van de fabriek als gevolg van storingen in procesautomatiseringssystemen, terwijl je diensten levert die kosteneffectief en duurzaam zijn.

Je moet een algemene kennis hebben van de huidige procesbesturingshardware (bij voorkeur ABB 800xA), Microsoft Windows besturingssysteemsoftware, diverse Dow MET hardware van derden en netwerksystemen en anderen binnen de site van deskundig advies voorzien.

Verantwoordelijkheden

Je bent verantwoordelijk voor het onderhouden en oplossen van problemen met de ABB 800xA procescontrolesystemen en de bijbehorende netwerken en interfaces.Ondersteuning (break-fix) via een On-Call rotatieschema maakt deel uit van de functie.Je kunt ook verantwoordelijk zijn voor het onderhouden en oplossen van problemen met andere digitale besturingssystemen (DCS) (zoals Mod 5, enz.) hardware, software en netwerken, afhankelijk van de geïnstalleerde basis op de locatie.Je biedt corrigerende ondersteuning als reactie op een foutconditie of storing in het besturingssysteem als eerste escalatiepunt vanuit de fabriek.Je voert predictief en preventief onderhoud (PPM) en gezondheidscontroles uit op besturingssysteemhardware.Je initieert software-upgrades die niet op afstand kunnen worden uitgevoerd onder leiding van een deskundige op het gebied van Dow Process Automation.Je volgt de vastgestelde werkprocessen van Dow Process Automation, zoals Problem Resolution & Request Management, Asset database updates, enz.Je verzorgt training en kennisoverdracht aan contactpersonen voor het besturingssysteem van de fabriek en aan andere ondersteuningsmedewerkers op locatie.Je houdt toezicht op de diagnostiek van het DCS-systeem in samenwerking met de Plant Process Control Coordinator (PPCC).Je neemt deel aan risicobeoordelingen wanneer er werkzaamheden aan het besturingssysteem nodig zijn.

Kwalificaties

Je hebt een MBO-4 diploma in Elektronica, Instrumentatie of gelijkwaardige gerelateerde werkervaring in procesbesturing.Je hebt minimaal 3 jaar relevante werkervaring.Je spreekt vloeiend Nederlands en je hebt basiskennis van het Engels.Je bent voortdurend aanwezig, kunt snel reageren en hebt behoefte aan hands-on interactie met de lokale omgeving om de benodigde diensten te kunnen verlenen.Je bent in staat om mechanische en elektrische schema's te interpreteren om te controleren of apparatuur is geïnstalleerd, correct in rekken is geplaatst en onder spanning staat.

Gewenste kwalificaties

Je hebt kennis van ABB 800xA hardware en systeemsoftware.Je weet hoe je netwerkswitches moet configureren en problemen moet oplossen.Je hebt inzicht in de geïntegreerde architectuur (besturingssystemen, netwerken en servers, MES).Je hebt inzicht in Instrumentation interfacing (bedrade en seriële verbindingen).Je hebt kennis van de geïntegreerde architectuur (DCS + netwerken + Servers) en elementaire elektrische kennis (AC/DC-spanningen, in staat om elektrische schema's te lezen en problemen op te lossen).Je hebt een goed probleemoplossend vermogen.Je bent goed in besluitvorming en communicatie.Je kunt goed samenwerken met klanten op basis van hun behoeften en verwachtingen.

Extra opmerkingen

Het kan nodig zijn om af en toe naar andere locaties in de regio te reizen.Voor deze rol zijn consignatie diensten van toepassing.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location).Student Debt Retirement Savings Match Program (U.S. only).Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance.Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  Paid time off to care for family members who are sick or injured.  Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.On-site fitness facilities to help stay healthy and active (availability varies depending on location).Employee discounts for online shopping, cinema tickets, gym memberships and more.Additionally, some of our locations might offer:Transportation allowance (availability varies depending on location)Meal subsidiaries/vouchers (availability varies depending on location)Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.