Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer, Insurance Operations

In this role, you will be responsible for listening to the pre-recorded audios and convert it into work documents which is a conversation between insurance company representatives and a person who is somehow related to the claim/accident/event.

Must have a good listening skill

Minimum of year of experience of transcribing the audio files into written document

Good command on English language- Reading Writing

Responsibilities

Processing 55 minutes of audio into word document every day

Maintaining good accuracy

Ability to proofread first level processed files

Good command on English language- Reading Writing

Full ownership of the task from pulling from the queue to uploading it on the tool

Qualifications we seek in you

Minimum Qualifications / Skills

Any Undergraduate

Any Graduate

Preferred Qualifications/ Skills

Any Undergraduate

Any Graduate

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.