Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Process Associate/Process Developer – Claims/fraud work
In this role, you will be responsible for Data Entry of Information related to personal details, provider details, invoice information, procedure impairment codes
ResponsibilitiesValidation of information entered by indexerCheck Select accurate Pre-authorizationIdentify duplicate Claims and take appropriate actionReading taking appropriate action on Alerts related to Members providers.Referring case to calling team for further informationLooking after Policy Non-Policy messagesInterpreting, analyzing further investigating the Policy messages on various tools like support point, info site etc.Referring cases to various department like HCS, TMT, Triage after adjudication as and when requiredIdentify Front End Savings by investigating claims to Identify any over charge, ineligible chargers, contract compliance, Provider or Member FraudQualifications we seek in youMinimum qualifications
Any Graduate except technicalFreshers are eligiblePreferred qualifications Good knowledge of healthcare medical terminologiesEye for detail investigative skillsGood interpretation comprehension skillsProven experienceGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.