Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate/Process Developer - PC Claims

Responsibilities:

Ability to draw accurate data selection from claim documents, attention to detail imperative, previous experience of claims strongly preferred

Review, quality control and amendment where necessary of cause of loss and loss location data contained within our claims systems across all lines of business

Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims

Consistently meet established productivity, schedule adherence, and quality standards

Authorize the appropriate payment or refers claims to investigators for further review

Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary

Consistently meet cycle time/productivity goals that are aligned with corporate objectives

Ability to consistently meet cycle time/productivity goals

Examine documents for completeness, accuracy, or conformance to standards

Qualifications we seek in you

Minimum qualifications

Graduate from a recognized university

Relevant experience in PC claims processing

Ability to communicate efficiently effectively, both verbally and in writing

Good at MS Office

Preferred qualifications

Analyze processes and procedures and identify errors or inconsistencies

Knowledge of different PC insurance process and procedure

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.