As Process Efficiency Manager you will  define and implement processes/solutions that streamline operations, reduce costs, and improve quality and productivity of various teams across region.

We will count on you to:

Analyze existing processes to identify inefficiencies and areas for improvement, implementing changes to streamline operations.

Lead process improvement projects from initiation to completion, ensuring that objectives are met within scope and time.

Utilize process improvement methodologies such as Lean Six Sigma to develop and implement strategies for enhancing processes.

Work closely with cross-functional teams to gather insights, understand workflows, and promote a culture of continuous improvement.

What you need to have:

Proven experience in managing complex, regional projects with a track record of successful outcomes ideally within matrix organization.

Strong stakeholder management skills, with the ability to build relationships and influence at all levels of the organization, incl. Senior Executives.

Experience in working with RPA/automation technologies to enhance process efficiency.

Excellent communication skills, both verbal and written, with the ability to present complex information clearly and persuasively.

Strong analytical skills, with experience in data analysis to drive decision-making and process improvements.

Proficiency in English.

What makes you stand out:

Proficiency in additional language - preferably French or German.

Familiarity with process improvement methodologies such as Lean Six Sigma.

Prior consulting or insurance background that provides insight into industry-specific challenges.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.