The Process Excellence Assistant Consultant supports process owners with improving efficiency & quality, as well as change and transformation projects across transactional finance processes. You will be responsible for supporting teams, customers and stakeholders to drive and implement effective and
measurable benefits through process improvement initiatives using the DMAIC methodology

While applying for this position, please, attach your CV in English!

ABOUT THE JOB 

Support teams to identify and prioritise process improvement opportunitiesYou will collaborate with teams to implement changes and by supporting rapid improvement eventsConduct process mapping and use root cause analysis techniques to resolve process issues,reduce manual processes and identify opportunities for automation (RPA) Measure and analyse activity across the team, supporting the development of the KPI frameworkand tracking KPIs to highlight occurring issues for improvement. You will apply a KPI driven approach to managing processes and quantifying benefits of process improvements.You will champion and endorse standardised working, facilitate workshops and activity to alignprocesses as far as possible, and to embed best practices for all common processes.You will contribute to transformational projects by supporting requirements gathering, gapanalysis, testing (UAT) activity, defect management and training.Champion business change and actively encourage innovation, blue sky thinking and continuous improvementDevelop, update and maintain all process documentation as standard, and also following changeimplementation or as support for training or stabilisation phases of transformational projectsBuild strong working relationships with teams and stakeholders across O2C teams

ABOUT YOU

Experience in a similar position with a minimum of 3 years developing business improvementskillsExperience in project management and continuous improvement advantageousExceptional analytical mind set and problem solving skills; ability to understand process issues, toquestion the ‘status quo’ and to conclude on acceptable solutionsArticulate communicator and strong facilitation skills; able to interact with a diverse group ofstakeholdersAn engaging can-do mindset that overcomes resistant to change. Unafraid to challenge, or bechallenged by, colleaguesProficient in MS Office products Excel, PowerPoint, Visio experience is preferredNative German speaker, Fluent in English, other languages (Spanish, French) are a plus

ABOUT OUR OFFER

Working in the leading global tourism group: we thrive by working within intercultural environments, where you’ll have opportunities to work with international projects and teams.Mobile working and flexible working hours: We believe that work is something you do, not where you go. Our offer: our TUI Ways of Working (hybrid working) & TUI Workwide (Working from abroad).   Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities. Personal benefits: We offer attractive remuneration, generous company discounts, extensive health & wellbeing offers and much more.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit OUR DNA.