Process Improvement Analyst (EMEA) - Taguig Job ID 190552 Posted 27-Dec-2024 Service line GWS Segment Role type Full-time Areas of Interest Data & Analytics, Engineering/Maintenance Location(s) Taguig - National Capital Region - Philippines **JOB SUMMARY** CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting anAdministratorto join the team located in Manilla, Philippines. The successful candidate will play a key role in shaping and supporting the full range of administrative and operational services to the Leadership Team on the Citi account. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Provide administrative support and assist in the delivery of efficient and effective processes with an emphasis on excellent customer service + Support Above Base (ABQ) process tool for the account (management of tracker, approvals, reporting and coordination with teams) + Aligned to a defined business area offering support to the Global Leadership Team and their respective teams, providing a wide range of administrative support + Provide quality administration for account processes across the full employee lifecycle + Maintain information, resources, manuals and policies + Ensure administrative compliance in line wth legal and regulatory requirements + Participate in business/ functional projects as required + Generation of reports from system as required + Providing ad-hoc support to the wider team where required **What you'll need:** + Highly proficient user of the Microsoft Office Suite including Word, Outlook, Excel and Powerpoint + Confident user of IT systems + Smartsheet knowledge/ experience advantageous + Effective communicator experienced in delivering excellent customer care to a wide range of stakeholders via telephone and email + Ability to effectively manage workload and priorities, multitask and achieve deadlines in a fast-paced environment + Power BI knowledge/experience advantageous but not essential **JOB SUMMARY** CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Administrator to join the team located in Manilla, Philippines. The successful candidate will play a key role in shaping and supporting the full range of administrative and operational services to the Leadership Team on the Citi account. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Provide administrative support and assist in the delivery of efficient and effective processes with an emphasis on excellent customer service + Support Above Base (ABQ) process tool for the account (management of tracker, approvals, reporting and coordination with teams) + Aligned to a defined business area offering support to the Global Leadership Team and their respective teams, providing a wide range of administrative support + Provide quality administration for account processes across the full employee lifecycle + Maintain information, resources, manuals and policies + Ensure administrative compliance in line wth legal and regulatory requirements + Participate in business/ functional projects as required + Generation of reports from system as required + Providing ad-hoc support to the wider team where required **What you'll need:** + Highly proficient user of the Microsoft Office Suite including Word, Outlook, Excel and Powerpoint + Confident user of IT systems + Smartsheet knowledge/ experience advantageous + Effective communicator experienced in delivering excellent customer care to a wide range of stakeholders via telephone and email + Ability to effectively manage workload and priorities, multitask and achieve deadlines in a fast-paced environment + Power BI knowledge/experience advantageous but not essential CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)