Synopsis of the role

You will be a critical part of the Business Optimization team and responsible for end to end execution and delivery of improvement projects with a clear focus on savings and ROI. The individual will lead initiative identification, design thinking, requirement documentation, solution implementation and change management for their process improvement initiatives. 

What You’ll Do

Define operational value streams, deliver business cases, identify gaps/opportunities, remove roadblocks and continuously improve existing solutions.

Gather requirements and lead design thinking with business stakeholders, manage backlogs and own technical requirements for implementation.

Leverage technical expertise for project planning, resource management, system /technology / validation, testing and implementation planning

Manage complete execution of automation, AI and productivity initiatives on time and within budget to deliver the defined savings for the year.

Prioritize a pipeline of opportunities to drive efficiency and improve consumer/customer experience using available technology ops while continuously looking for new technologies and solutions. 

Build stakeholder relationships, deliver ops readiness plan and drive communication for continuous improvement philosophy and quality culture.

What experience you need

5 to 8 years’ experience in fast paced matrix environment

Process engineering background

Extensive knowledge on process improvement tools and methodologies

Experience with cloud infrastructure

Ability to manage technical implementation through SDLC cycle

B2B and B2C Operations/Delivery know-how

Expert knowledge of JIRA and Confluence

Experience working with multiple cross-functional stakeholders

What could set you apart 

Six Sigma Black Belt Certification

Project Management Professional (PMP)

Master of Business Administration (MBA)

Agile and Lean certifications

Experience with Google Vertex AI, RPA, IVR, APIs, Automation

Knowledge of Equifax products and systems

General knowledge of Equifax policies and procedures 

Primary Location:

CAN-Toronto-5700 Yonge

Function:

Function - Project, Program and Process Management

Schedule:

Full time