Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here.  Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Day

Work Day(s)

Shift Start Time

Shift End Time

Worker Sub-Type

Temporary

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

The Process Improvement Intern will contribute to Clinical Process Improvement’s mission of assisting the organization in answering three fundamental questions of quality improvement:

−\tWhat are we trying to accomplish?
−\tHow will we know a change is an improvement?
−\tWhat changes can we make that will result in an improvement?

Project/position description:

The Process Improvement intern will both learn and provide support to Quality Improvement Specialists in:

Facilitating quality improvement

Coach/guide improvement teams to use the Model for ImprovementUse common tools to help teams achieve aims (Process mapping, Key Driver Diagrams, PDSA, etc)

Developing and delivering education to build capability

Model for ImprovementData trending over timeStatistical process control

Supporting process and outcome measure development

Measurement planning and statistical analysisClinical data reporting HAC (Hospital Acquired Conditions)Statistical Process Control

Qualifications:

Progression toward an undergraduate or graduate degree in Industrial Engineering, Biomedical Engineering or related technical degree is preferredStrong work ethic and demonstrated initiativeStrong writing, communication, interpersonal and presentation skillsSolid process, analytical, problem solving and time management skillsStrong attention to detail and organizational skillsProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with QI Macros, SPSS, Minitab, R, JMP or related statistical package is preferred

Education

College or graduate student that is currently working towards a Bachelor or Master’s degree in Journalism, Communications, Business, Marketing, Healthcare Administration or other related field

Knowledge, Skills, and Abilities

Organized, detail oriented; Able to prioritize time sensitive assignmentsCreative and flexible; Able to adapt to changeSelf-starter; Able to make decisions independentlyStrong verbal and written communication skills; Strong interpersonal and presentation skillsAble to work well with diverse groups, comfortable interacting with all levelsAble to represent Children’s in a mature and professional mannerWilling to work long hours that could include evenings and weekends, if applicable to internshipProficient with Microsoft Office applications (Word, Excel, Power Point, Access, Outlook) or other applications as requiredAble to travel throughout expanded metro Atlanta area; Must provide reliable transportation, if applicable to internship

Job Responsibilities

Develops and implements projects as assigned, which could include events, activities, programs, or research studies.Creates and carries out a cohesive plan for each assigned project. Establishes and maintains contact with all appropriate individuals to ensure that the plan is implemented in the best interest of the organization.Executes administrative and operational tasks for assigned projects.Supports and participates in the continuous assessment and improvement of the quality of services provided and projects produced.Understands and complies with infection control, safety, and OSHA procedures and regulations, while meeting all in-service requirements as outlined per policy.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Intern/Extern