This role will be responsible for driving and managing standardized global processes across HR Shared Services, leveraging technology globally, and ensuring strong governance and control in project execution.

Accountabilities:

Implement RELX global HR processes management, business capabilities and business readiness activities.

Develop, implement, facilitate, and support the realization of the HR global process framework within HR Shared Services Center focused on strong facilitation and delivery.Identify, prioritize and drive global operations process optimization and standardization initiatives.Define and implement a Global Process framework, focused on process excellence, including governance across the globe.Driving process optimization and standard work through process management tools and lean best practices.Communicate value of process transformation and optimization in realizing financial targets.Continuous Improvement through process redesign, generative AI and automationFacilitate current & future state process design: Using journey maps to visually show current state process, areas for improvement, non-value-added steps and reimagine the future state process.Provide subject matter expertise to drive process excellence, while applying lean and six sigma methodologies

Managing a team of global process owners (directly and indirectly) to oversee delivery of services to our customers/employees.

Oversee and manage global standard processes. Setting and achieving process maturity model goalsMeasuring and meeting SLAReporting of key success measures, CSAT, Process Maturity Score, Services adoptionLead and develop team of global process specialist.

Project Management execution

Responsible for supporting HRSSC on project delivery and management.

Qualifications (required):

Must be flexible with work hours (US/APAC time)Bachelor’s Degree, or 10-12 years of experience with an emphasis on process leadership in related fieldLeadership skills and experience as well as the ability to influence with and without formal authority.Experience with end-to-end process management.Broad knowledge process design and process framework strategy.Superior organization and planning skills, including the ability to direct and prioritize projects to completion within deadlines.Lean, and/or Six Sigma certification

   
Nice-to-have:

HR Shared Services or Operations experience preferred.Comfortable in reporting and measuring KPIsExperience with Strategic planning, leadership communications, cross-functional collaboration.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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