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Job Description:

Satair is looking for a Process & Performance Analyst to join our Commercial Process, Performance, & Transformation team based in Herndon, VA.

We are looking for a data-driven individual who is ready to roll up their sleeves and help the Commercial and Support Team develop actionable, data-driven insights and solve business problems using various quantitative tools and core project management skills. The ideal candidate will translate customer satisfaction and order intake expectations (our two primary KPI!) into clear targets for all levels of the company. 

Meet the Team:

You will get an exciting job in an innovative, growing, global company with a world-class service ambition. Our culture is non-bureaucratic, with a hands-on professional approach and customer-centric mindset. What we do is so much more than distribution, support and service; we deliver excellence when it’s needed and where it’s needed, so people all over the world can connect.

Your Working Environment:

The Washington, D.C. metro area is home to multiple Airbus offices: In our nation’s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze!

How We Care for You:

Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)

Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 

Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your Challenges:

Primary Responsibilities:

Launch and Lead Performance Improvement Initiatives:      40%

Drive performance improvement initiatives from a customer-focused perspective

Define, design, and develop actionable, data-driven insight

Run/lead data driven root causes analysis and align different functions around a common improvement goal 

Apply quantitative tools and core project management skills to solve critical business problems

Ensure completion of projects on time within budget and with delivery of expected benefits

Participate actively in the major transformation initiatives for the Satair Commercial and Support 

Support other Performance Community (“X”) colleagues and managers with, for example, workshops, documentation, presentations etc.

Actively Monitor and report on critical KPI affecting the Commercial & Support Team:      40%

Proficient in analytics.  Able to utilize data analytics to identify trends, drive business improvements, and solutions  

Create and maintain KPI Dashboards 

Routinely measure improvement, deviation, adherence

Build strong relationships with relevant Satair and Airbus peers to support achievement of performance targets and improvement initiatives

Act as Internal Consultant :      20%

Act as an internal consultant and supporter for end-to-end improvement actions

Understand the processes and pain points, to gather requirements, opportunities and value levers regarding data and possible use of technologies

Additional Responsibilities: 

Support Commercial & Support (ASC) with communication regarding performance initiatives

Support Commercial & Support (ASC) in deploying initiatives globally, as needed.

Other duties as assigned.  

Your Boarding Pass:

University degree (B.A. or B.S.) in Business, Sales Administration, Engineering, Computer science preferred

Minimum 3-5 years working experience in an analyst position or similar, required

2+ years of data analysis experience in a similar sized organization, required

15% Domestic and International travel involved

Authorized to work in the US, required

Advanced Google Suite Skills ( Docs, Sheets, Slides, Forms ...)

Intermediate knowledge of SAP, preferred, required

Intermediate knowledge of SalesForce, preferred

Fluency in English, written and verbal, required

Knowledge of other languages (Mandarin ,German, French, Spanish, etc.), a plus

Physical Requirements:

Onsite or remote:  60% / 40% per company policy

Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. 100% 

Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. 100%

Speaking:  able to speak in conversations and meetings, deliver information and participate in communications. 100%

Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. 100%

Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Limited to not at all.

Lifting:  able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Limited to not at all.

Pushing / Pulling:  able to push and pull small office furniture and some equipment and tools. Limited to not at all.

Sitting:  able to sit for long periods of time in meetings, working on computer. Routinely. 

Squatting / Kneeling:  able to squat or kneel to retrieve or replace items stored on low shelving.

Standing: able to stand for discussions in offices or on production floor. Routinely.

Travel:  able to travel independently and at short notice. 10-15% max

Walking (include routine walking such as to a shared printer to retrieve documents):  able to walk through office and production areas including uneven surfaces. Limited.

Personal Protective Equipment required:  Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.

Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required for this position.

Take your career to a new level and apply online now!

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair USA, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

Flexible

Job Family:

Improvement & Performance Management <JF-BI-IP>

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Job Posting End Date: 02.28.2025

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.