**Job Summary** : To ensure the proper functioning of the process quality function. To make timely decisions on process quality issues and provide direction to both internal and external customers. To provide technical support and information during manufacturing to ensure that final products meet all specifications and requirements of TCCQS. **Key Duties/Responsibilities** : + Prepare, issue and control of Standard Manufacturing Instructions (SMI) for existing products, new products and reworks + Ensure all manufacturing instructions in SAP are accurate. + Ensure security and integrity of Master Formulae for all products. + Monitor Sprite manufacturing process + Provide technical support to Operations and Laboratory. + Ensure microbiological monitoring of processing equipment is conducted. + Develop and review procedures and SOP's as required by TCCQS. + Monitor and determine disposition of product returns from customers (RMA). + Perform TCCQS internal audits. + Provide support to Supplier management program by taking part in supplier audits and development. + Provide support to Corrective/Preventive action program. + Process monitoring of all manufacturing processes. + Perform process validations and process capability studies. + Monitor ingredient additions (in particular small weights). + Approve manufacturing equipment for use after maintenance (calibration, welding etc). + Approve all new product labels. **Environmental Management, Occupational Health & Safety, and Food Safety & Quality** + Cooperate and follow instructions given by the employer (CCS Leadership Team) , Commissioner of Labour, Inspector or any other person lawfully authorized to give such instructions in keeping the working conditions safe and without risk to health and injury in the field of that activity. + Ensure compliance to Food Safety and Quality requirements + Use, any means, appliance, equipment or other safety devise for securing safety and health as provided by the employer (CCS Leadership Team) for use and protection of the employee or property in any process an per the instructions given by the employer or any person lawfully authorized to do so. + Report to the employer (CCS Leadership Team) any situation as soon as it becomes unsafe or unhealthy, or where an accident occurs report such accident to the employer or supervisor. + Ensure adherence to Environmental management, occupational health and safety, Food safety and quality procedures, work instructions, and work aids and not compromise the environment, occupational health and safety, food safety and quality. + Report all environmental, occupational health and safety, food safety and quality related incidents to their immediate supervisor without delay. **Financial/Job Scope:** + Participation in productivity initiatives (cost saving) with operations. **Organization Impact/Influence** : + External: Guarantee the supply of high quality product to all customers. + Internal: Ensure the accuracy and availability of standard Manufacturing Instructions. Ensure Manufacturing processes meet TCCQS quality standards. **Supervisory Responsibilities:** + Provide Leadership, Support and Direction for other team members + Build Teamwork and collaboration in the team to ensure business continuity **Related Job Requirements/Qualifications** : + Proficient in understanding of Statistical Process Control (SPC) + Proficient understanding of GMP and GLP requirements + Good problem solving skills + Good working knowledge of Excel/Word/PowerPoint + Good leadership skills + Background experience in the laboratory as a chemist + Ability to manage multiple responsibilities at once + Good presentation skills + Ability to work in teams + Good Planning Skills **Educational Requirements** : + BSc. degree in Chemistry, Biology or Related Field **Cultural Diversity** : + Ability to conduct business in English and siSwati depending on the business need Communicate with suppliers and customers on a daily basis **Judgment and Decision-Making** : + Decisions to stop processes that do not comply with Company requirements **Working Conditions:** + This position operates primarily in an office environment with visits to company manufacturing sites. Hazards and risks are the normal ones relative to exposure to production and warehousing activities. **Physical work conditions:** + Able-bodied and physically fit to travel around the plant, climb steps and lift up various kind of material as required. **Travel Requirements:** + External development and training and Company workshops + Conducting supplier audits in the plants various locations + Meet with suppliers, customers and colleagues We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.