Site Name: Poznan Business Garden Posted Date: Oct 23 2024 Process Subject Matter Expert - Learning and Development (project contract till end of 2025) The Process Subject Matter Expert (SME) – Learning and Development (L&D) will be responsible for working closely with the Global Process Owner (GPO) to prioritize user stories within the L&D sphere and implement process improvements. The SME will collaborate with various stakeholders, including Service, the L&D Centre of Excellence (CoE), Embedded HR, and the wider business community to understand and address their challenges effectively. Additionally, this role will ensure the standardization of processes and the creation of interaction models with L&D vendors. Key Responsibilities: Prioritization of User Stories: Work with the Global Process Owner to prioritize user stories within the L&D space, focusing on identifying and implementing process improvements. Stakeholder Collaboration: Engage with Service, the L&D CoE, Embedded HR, and the broader business to understand the nature of the problems they face and develop desirable solutions. Backlog Prioritization: Prioritize the backlog based on measurable value to address and solve problems effectively. Process Standardization: Collaborate with the GPO to standardize processes and create standard ways of working and interaction models with L&D vendors. Project Participation: Participate in larger projects that require changes to L&D, helping to prioritize and deliver the necessary changes. Documentation Maintenance: Work with Documentation Analysts to keep document sets and global knowledge articles up-to-date, including the Target Operating Model for each country and legal deviations from the standard process. Issue Resolution: Take accountability for process-based Voice of the Customer (VOC) feedback and resolve issues noted by submitters in partnership with Tier 1 support. L&D Query Management: Ensure the efficient movement of L&D queries towards appropriate tier levels for resolution. Why You? Qualifications and Skills: Bachelor’s degree in Business, Human Resources, or a related field. Proven experience in Learning and Development, with a focus on process improvement and stakeholder management. Strong analytical skills with the ability to prioritize tasks and manage a backlog effectively. Excellent communication and collaboration skills to work with diverse stakeholders. Experience in standardizing processes and creating interaction models. Strong problem-solving abilities to develop effective solutions for complex issues. Detail-oriented with a focus on maintaining up-to-date documentation and knowledge articles. Why GSK? At GSK we offer a wide range of additional benefits: Career at one of the leading global healthcare companies Contract of employment Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit) Hybrid working model (where GSK site are in Poland) Extensive support of work life balance (flexible working solutions, min. 2-3 days/week working form the office, short Fridays option, health & well-being activities) Life insurance and pension plan Private medical package with additional preventive healthcare services for employees and their eligible Sports cards (Multisport) Possibilities of development within the role and company’s structure Personalized learning approach (internal trainings, mentoring, access to online training’ platforms: Keep Growing Campus, LinkedIn Learning, Business Skills, Harvard Manage Mentor, Skillsoft and external training) Supportive community and integration events Modern office with creative rooms, fresh fruits every day Inclusion & Diversity at GSK: As an employer committed to Diversity and Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at pl.recruitment-adjustments@gsk.com to discuss your needs. #LI-GSK #LI-HYBRID #LI-DEI Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. 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