**Details** + **Department:** AP Digital Care Comm + **Schedule:** 8 hour shift, Monday-Friday + **Location:** Remote **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._ **Responsibilities** + The Process and Tech Manager is responsible for defining product vision, road-map, growth opportunities and priorities aligned to business needs across multiple domains. + They should understand the functional domain, the market, the industry, the customer and the business in order to make sound decisions. + They should also have a strong technical background so they can contribute to and prioritize technical features as well to achieve the highest performing product. + Daily engagement and leadership with the product team for the support, iteration, build, deployment and upgrade of the Nurse Call product platforms + Deep understanding of the connectedness of the product portfolio and its use case within the healthcare setting to include middleware and alarming and alerting workflows + High level of communication skills, both written and verbal are required + Works independently to understand workflows and applies technical knowledge to assist end users + 3 or more years work experience with the following applications and platforms is strongly preferred: Telemetry. Experience and exposure to working and collaborating with with clinical leaders, physicians and medical staff in a hospital environment is also preferred. Clinical experience is highly preferred but not required Follows all established procedures + Creates clear documentation for education, knowledge share for team and procedure/policy requirements + Utilizes critical thinking to decipher workflows to understand adjustments needed to application deployments + Understands basic technology infrastructure to assist with any new functionality, break/fix or application replacement + On call availability is a requirement + Communicates and interacts effectively at various levels of the organization including senior leadership, business stakeholders and technical subject matter experts. + Builds trust and respect with key stakeholders. + Demonstrates proactive behaviors and self-management techniques, including but not limited to, working efficiently, demonstrating adaptability and setting goals while balancing multiple priorities. + Ability to produce high quality work products under pressure and within deadlines. \#ascension #at #LI **Requirements** Licensure / Certification / Registration: + Certification credentialed from the International Association of Information Technology Asset Managers preferred. Education: + High School diploma equivalency with 3 years of cumulative experience OR Associate'sdegree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. + 3 years of leadership or management experience preferred. **Additional Preferences** No additional preferences. **Why Join Our Team** When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today. **Equal Employment Opportunity Employer** Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)