Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.
Ruby Car Processing and Exceptions Specialist
Document, Notary and Exception Support
The impact you’ll make:
This position is responsible for processing financial related tasks and all paperwork exceptions associated with the purchase of a vehicle. This includes processing vehicle titles and registration to establish or transfer ownership of a motor vehicle using the respective states and agencies guidelines in a timely and accurate manner. The duties will include the virtual signing of documents using various software/technical applications while providing excellent follow-up and communication skills.
What you’ll do:
Essential duties and responsibilities.
Update internal systems with information on trade in vehicles to be accounted for as an asset. Process trade in pay off payments to respective lienholders using proper calculation Handle other financial and banking related tasks that arise that are not part of the daily and normal process Generate banking reports via various financial sites/files received Use the LongPen system to process incoming deal paperwork where applicable by signing and notarizing documents thoroughly and accurately Execute titles according to different state’s rules Mail all documents to proper locations including tag agencies and DMV locations Track all incoming and outgoing work in a shared system for visibility and to identify gaps in processes and enable seamless reporting for management Work with banks and lienholders to obtain titles on vehicles associated with pay offs Work to ensure the auction or brick and mortar stores receive trade titles as needed Keep track of any deal that is missing paperwork and follow up on a regular basis to get it resolved swiftly Respond to all customer inquiries in a timely and professional manner Work with tag agencies, brick and mortar locations and DMVs to ensure all deals are complete Complete cross-training in other department functions and be prepared to stand in for other roles as necessary Other duties as needed or assigned Facilitate the Long Pen signatures process/experience with customersWhat we’re looking for:
Preferred Experience and education
High school diploma/GED required 2-4 years of data entry experience Previous customer service skills Previous experience in automotive dealership transactional support role Vehicle title experience Minimum 2 years banking, account reconciliation, accounts payable/receivable experiencePreferred knowledge, skills and abilities
Solid organizational skills including attention to detail and multi-tasking skills Exceptional problem solving, critical thinking, analytical and decision-making skills Maintain professional and courteous relationship with internal and external customers and expand business contacts Excellent verbal and written communication skills Must be able to work in a fast paced, deadline-oriented work environment Excellent record maintenance skills Ability to learn internal systems and databases quickly and manage company documents appropriately Bring transparency and visibility to outstanding issues for resolution Highly proficient PC skills (MS Office – Excel, Word, Outlook) some macro knowledge preferred Skilled usage of business machines - PC, printer, scanner, phone, fax, copier, deposit machine, etc. Notary Public license required. Background check and fingerprinting may be required for DMV online processing/supervision --TBDBenefits:
We provide a competitive salary as well as bonus potential, in addition to comprehensive benefits that include Medical, Prescription Plans, Dental, Vision, Flexible Spending Accounts, Basic and Voluntary Life and AD&D, PTO, and 401K Savings Plan with company match of 6%.
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
#POST
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
TulsaOklahomaUnited States of AmericaR0169767
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