Out of the successful launch of Chase UK in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center -  all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment. 

As a Product Manager at JPMorgan Chase within the Shared Services technology team, you are the heart of this venture, focused on getting smart ideas into the hands of our internal customers as well as external customers. 

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world

Job responsibilities: 

Collaborate with adjacent teams on system integration to ensure seamless experience  Gather and write product requirements through collaborative stakeholder partnerships Work closely with engineering organization to ensure quality software deliveries, aligning with product visions and customer needs  Contribute towards API designs, and play an active role in designing a product development process that engages customer feedback and insights frequently  Own key customer experiences, with deep understanding of their jobs-to-done and pain points from sales engagements, all the way to business-as-usual post-launch operations Assist with Product Management functions such as new business approvals process, product reviews, policy and compliance checks for both product and complementary operational processes, market research, and go-to-market activities Participate in Agile ceremonies such as sprint planning and stand-ups

Required qualifications, capabilities and skills:

Prior experience in product management or similar function in B2B software product, early stage startup (pre-seed to series B) experience Experience with platform/ API products and related system design concepts in order to help translate the needs and requirements of the customers into well-designed services Basic understanding of additional rigor around regulatory and audit requirements (e.g. financial crime monitoring) that banks are subjected to  Self-starter, keen to take independent ownership and responsibility in their role 

Preferred qualifications, capabilities and skills

Knowledge of financial services and the fintech space  Experience building technical products (no coding experience required)  Familiar with working with remote, globally distributed teams  Experience working on platform teams, with a goal to support and empower other teams’ product innovation