POS-11482

 Product Designer, Academy

About You 

You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Product Designer at HubSpot: 

You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.  You’ll co-own a significant part of the product with your partners and you’ll have the autonomy you need to drive its strategy and vision.  You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths.  You’ll be able to work where and how you work best: at home, the office, or any mix of both

About the product 

At HubSpot, we’ve been on an incredible journey, building world-class CRM, Marketing, Sales, and Services products that help businesses grow better. Central to that mission is HubSpot Academy, our renowned online learning platform, where millions of users take advantage of free lessons and courses designed to help them grow their businesses and advance their careers.

HubSpot Academy is essential to our customers, who rely on it to learn HubSpot, train their teams, enhance their skills, and get the most out of their HubSpot investment. Our goal is to empower millions of organizations worldwide by providing them with cutting-edge strategies, tactics, and technologies—all for free.

To drive this vision, the Academy Product Group—comprised of the Academy Creator Product Team and the Academy Learner Product Team focuses on delivering an outstanding, self-service digital learning experience across mobile and desktop platforms. With features like badging and credentialing, we enable HubSpot users to showcase their expertise through certificates and user profiles that help them stand out in their network.

But we’re just getting started! That’s where you come in. The Academy Product Group is searching for a talented Product Designer to help shape the future of the Academy experience across our group. You’ll collaborate closely with the Academy Learner Product Team, whose mission is to build learner confidence through education. And the Creator Product Team, whose mission is to grow both the quantity and quality of educational content offered by HubSpot Academy; a key driver for growth that requires exciting features like AI-enabled content creation, analytics and feedback loops for creators, and even badging and rewards for highly rated content.

If you’re passionate about creating impactful learning experiences and want to contribute to a platform that’s shaping the future of education for businesses worldwide, we’d love to hear from you!

Here’s what success in your role looks like 

Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers  Drive alignment, set goals, and drive understanding and motivation with your partners and team  Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs  Work autonomously and with customer experience in mind, using our Trellis design system for a fast, efficient process with fewer handoffs  Collaborate closely with researchers and content designers to create, refine, and iterate on new and existing experiences  Play an active role in growing HubSpot’s UX team and culture 

You’ll love this role if you 

Can focus on just the most important things rather than being stretched thin across everything  Put customers at the center of everything you do  Demonstrate experience in delivering successful, intuitive products with measurable customer and business impact  Thrive when collaborating on strategy and vision with partners, leaders, and teams Can balance scope, speed, and quality to reach outcomes  Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels  Have experience fostering team health, mission, and purpose  Can confidently deliver clear, direct, and actionable feedback—and ask for it in return Share our HEART values and practice growth mindset 

About UX at HubSpot 

Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers. 

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too. 

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

But you might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you.