The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal's Developer Experience Design team is seeking an Interaction Designer to craft exceptional visual and interaction experiences for our developer products. This role focuses on pushing the boundaries of developer experience design while maintaining usability and clarity. As a key member of the team, you'll be responsible for designing the next generation of tools, platforms, and experiences that empower our developer community to create, innovate, and integrate with PayPal's APIs, products and services with ease.

Job Description:

Key Responsibilities:

Create and Iterate on Design Artifacts: Lead the creation and rapid iteration of low-fidelity design artifacts (user flows, wireframes, etc) to gain alignment on requirements and features.UI Design Excellence: Create beautiful and sophisticated UI designs for developer-facing products, including documentation, dashboards, and tools.Define Interaction Patterns: Define consistent interaction patterns that make complex technical workflows more intuitive, while helping to evolve PayPal's developer experience design system.Collaborate Across Teams: Work closely with engineering, content writers, UX researchers, and Design Technologists to ensure designs are technically feasible, backed by real data and content, and validated through customer contact. Advocate for the voice of developers in product decision-making.Design Leadership: Conduct design reviews and provide constructive feedback to team members.Stay Current with Industry Trends: Keep abreast of emerging trends in developer tools, frameworks, and best practices. Apply knowledge of current and future technologies to continuously improve PayPal's developer platform and experience.

Examples of Day-to-Day Work

Creating wireframes and user flows for a new interactive support wizard experience that helps developers find relevant documentation and create support tickets

Collaborating with Design Technologists and content strategists to redesign the developer portal side navigation with improved information architecture and interaction patterns

Designing and iterating on UI mockups for a PayPal integration upgrade flow, incorporating feedback from engineering and product management

Qualifications:

Design Expertise:

Strong portfolio demonstrating exceptional visual design and interaction design skills

Experience designing complex web applications or platforms, especially in a B2B/Enterprise context

Strong understanding of responsive design, accessibility, and usability, including familiarity with formal evaluation heuristics and best practices

Excellent visual communication and presentation skills

Strong understanding of user-centered design principles and methodologies

Expertise with Figma or other modern UI design tools

Experience working within and helping to evolve design systems

Familiarity with web front-end technologies (HTML, CSS, JavaScript)

Communication & Collaboration:

Strong written and verbal communication skills with the ability to present design concepts to both technical and non-technical audiences

Experience in working closely with product managers, engineers, and other stakeholders in a collaborative, agile environment

Problem-Solving & Innovation:

Demonstrated ability to solve complex problems through design

Passion for improving developer productivity and experience with a strong focus on making tools and processes more intuitive and efficient

Experience:

You will likely need 5+ years of experience to be ready for this job. This ideally includes 3+ years of experience in a developer-focused position, or in a similar design technologist role.

Nice-to-Have:

Experience designing developer tools or technical products

Experience with interaction & motion design tools (Rive, AfterEffects, Framer)

Knowledge of web and mobile development principles and constraints

Understanding of API design and documentation

Prior experience working within fintech, payment systems, or a similar technical domain

Why PayPal?

At PayPal, we offer more than just a job — we offer a chance to shape the future of digital payments and play a key role in a rapidly evolving industry. You'll be part of an inclusive, diverse team of innovators who bring their expertise to work every day with passion, purpose, and a commitment to excellence. We are a company that invests in our people’s growth, fosters innovation, and offers the flexibility and resources to help you thrive in your career. Join us and contribute to our mission to democratize financial services for all.

PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$84500 to $204600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.