Product Designer for Internal Platforms

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical virtuosos and high-performance application developers? We want to hear from you.

As a Designer, you will be an integral part of our platform development team, working closely with product managers on the platform, tech leads, engineers, and other stakeholders to design user and machine interfaces for our new platform. You will follow the Silicon Valley Product Group (SVPG) methodology, focusing on discovery, design, and delivery to ensure our products meet user needs and business goals. You will operate as the designer within a “three amigos” leadership model, sharing accountability for the platform with a Product Manager and a Tech Lead. The platform you will be building is based on a leading cloud service provider. Our goal is to provide everything that our product lines need to release products quickly and with confidence.

Our vision is to provide “zero touch” deployment from commit to production at will. We are assembling the platform from cloud-native infrastructure, networking, and services, as well as cloud-based IaC and DevSecOps tooling, treating the software developers in our product lines as the primary user who we aim to make happy. Designer applying to this posting should be comfortable with such technologies, and willing and able to get hands on with them to understand user experience, and even to pitch in on engineering the platform when needed. 

You'll be responsible for:

User Research: Conduct user research to understand user needs, behaviors, and pain points. Use insights to inform design decisions. 

Prototyping: Create wireframes, prototypes, and designs that effectively communicate design ideas and solutions. 

Collaboration: Work closely with cross-functional teams, including product managers, engineers, and other designers, to ensure a cohesive product vision. 

Usability Testing: Plan and conduct usability tests to gather feedback and iterate on designs. 

Agile Methodology: Participate in agile ceremonies, including sprint planning, stand-ups, and retrospectives, to ensure timely delivery of design assets. 

Continuous Improvement: Stay up-to-date with industry trends and best practices, and continuously seek opportunities to improve our design processes and outcomes.

You bring:

Experience: 3+ years of experience in design, preferably on internal platforms aimed at making software development faster and better. 

Skills: Proficiency in design tools such as Figma and Lucid charts 

Methodology: Familiarity with the SVPG methodology and a strong understanding of user-centered design principles. 

Communication: Excellent communication and collaboration skills, with the ability to articulate design decisions and rationale. 

Problem-Solving: Strong problem-solving skills and the ability to think critically about user needs and business goals. 

Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. 

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

Canadian criminal record check;Public safety verification;Canadian ID cross-check;5-year employment verification;Education verification; andIf applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values:  They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.