**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the User Experience (UX) and Digital Customer Experience team within Information Technology Division. + Work across UX disciplines to take large, complex applications and transform them into simple, intuitive experiences. Conceptualizes, prototypes, presents and delivers design system artifacts **What you'll do** + Works with a cross-functional team using agile methodology to define user stories and UX deliverables + Own design system decisions based on UX best practices and design system methodology at scale + Collaborates with developers to find the most effective, expedient and efficient way to implement design system solutions + Collects, analyzes, presents and actions feedback and manage changes to deliverables + Presents work in a clear and compelling manner to stakeholders (be able to explain design recommendations by citing best practices, research data or business requirements) + Designs the visual style, interface and interaction patterns of applications and experiences at American + Develops conceptual diagrams, wireframes, visual mockups and prototypes + Develops and maintains detailed specifications and design patterns + Gathers and translates rules and assets into UX design systems artifacts at the enterprise level + Prepares, manages, updates and distributes documentation (usage guidelines, ecosystem, behavior, variants, and principles) + Guides product designers to adopt and contribute to design system patterns and standards + Advocates for the user and collaborate with business owners to develop features and flows that align with the user’s needs + Creates research strategies based on project KPIs and develop usability test plans, scripts and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations. + Uses research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor’s degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training + 2 years of experience as a Design System practitioner with a background in user experience design, interaction design or similar **Preferred Qualifications- Education & Prior Job Experience** + Master’s degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training3+ years of experience managing Design Systems with a background in user experience design, interaction design or similar **Skills, Licenses & Certifications** + Strong skills in modern design and prototyping tools (Axure, Sketch, Zeplin, Flinto, Adobe CC) + Experience working closely with developers from inception through implementation in an agile environment + Advanced analytical skills dealing with complex data problems and implementing sustainable solutions + Proven ability to collaborate effectively across disciplines, product lines, roles, geographical and time zone boundaries + Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms + In-depth understanding of both qualitative and quantitative research methods + Strong understanding of user-centered design principles and a solid grasp of trends in web and app design + Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus + Experience rapidly iterating designs to conduct user testing and to deliver to development teams + Experience in responsive, adaptive and accessible designs + Ability to manage multiple concurrent projects and communicate effectively with non-technical users **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.