Our Product Enablement Coordinator, who is part of the Product Strategy and Delivery department, is responsible for supporting strategically important cross functional engagements and coordinating various other tasks and activities that are related to the success of the Product and Digital Offerings organization. The support of initiatives and other tasks are in pursuit of Guardian Group Benefits delivering best in class product solutions for our customers and trade partners. This role will focus on supporting initiatives that drive improvements to product economics, ensure compliance, or optimize satisfaction for Guardian’s customers. The Product Enablement Coordinator must be able to gather, organize, document, refine and communicate program needs with project collaborators in support of the business and/or technical teams delivering best in class solutions. This role is multi-faceted and will require strong collaboration within each initiative team and functional partners to deliver business solutions throughout the product value stream. This role will also serve as primary support for other critical areas such as conference strategy activities, compliance issue resolution and various other enablement related functions. The Product Coordinator will model a growth mindset, influence others to create a high trust, positive environment, and drive accountability at all levels of the organization. This individual may have the opportunity to present to the Product and Digital Offerings leadership team, requiring solid presentation skills (including MS PowerPoint), and professional presence.

You are

A process-focused individual with cross-functional product and group insurance life cycle knowledge and proven experience driving results.

Able to identify and collaborate with appropriate partners to assess and deliver key tasks related to product changes; understand key aspects of a product’s end to end value stream to support cross functional analysis and collaboration.

Able to demonstrates a sense of urgency and bias for action; supporting internal and external teams by facilitating quick and decisive issue resolution; effective communication of work plans, deadlines, and progress status; plans for potential impediments, soliciting support when appropriate.

Comfortable with ambiguous or directional guidance from leadership; priorities will change as current uncertainties become new standards and shape the solution being developed. Balance between proactive and reactive actions and execution is a must.

Someone who works well in a collaborative and diverse team environment, understanding and employing the approach and standard operating procedures of all functional areas across Guardian.

Able to build consensus on many issues through persuasive presentation of well-developed, rational business cases, complete with supporting information, impact analysis, and success metrics. Success will depend heavily upon building strong partnerships with all areas of the organization.

Able to work with, and influence, peer groups and individuals with specific functional expertise. Key challenges and opportunities lie in the ability to influence and manage people, over whom there is no direct authority.

You will

Work directly with enablement lead and support all aspects of implementing the annual Product and Digital Offerings conference strategy; focused on enhancing our presence and branding at key industry conferences.

Play a supportive role for Group Product initiatives that will include multi-functional workstreams and partners to ensure successful and on time delivery.

Work with and support compliance team to ensure ongoing compliance for the Group product portfolio with federal and state legislation; coordinate tasks for and in some cases lead business process and/or technology changes that are required to align with regulatory requirements.

Work closely with Enablement peers to support the completion of the business impact analysis related to product delivery; support includes planning, gathering, and structuring information from a variety of partners, Subject Matter Experts (SMEs) and other sources to understand and analyze each business and partner need.

Partner with key collaborators, to gain an understanding of the needs, measures, and improvement areas within a product enablement engagement and devise an implementation plan. Support Group Product offering changes from both a business and customer perspective; identify, communicate, and break down solutions for Product Leadership to understand.

You have

B.S. in Business Administration, Information Technology, Computer Science or equivalent work experience.

4 or more years of experience in business and/or project delivery.

2+ years of supporting and/or leading large and/or complex program experience.

Experience in developing and/or supporting the creation of compelling narratives through engaging and effective PowerPoint presentations

Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines.

Demonstrated knowledge of Change Management practices.

Expert Knowledge and demonstrated use of operational improvement methodologies.

Experience in Lean and or Lean Six Sigma designation preferred.

Minimum of 4 years insurance experience desired with demonstrated experience in at least three of the core business areas in focus (distribution, product account management, operations, service, claims, financial analysis /pricing, product / marketing)

Demonstrated successful leadership, relationship development, influence, and consultation.

Salary Range:

$77,570.00 - $127,430.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.