Overview

Join a dynamic team dedicated to designing, developing, and testing the StreetMap Premium data products that support the ArcGIS platform. You’ll work with a team of exceptional geographic content engineers, geospatial analysts, and developers in the United States and around the world who design, build, and release a rich collection of geographic data and services and other GIS content for our user community.

Responsibilities

Test and ensure quality for StreetMap Premium data products through automated and manual methods, maintaining and updating testing procedures, and tracking software/data issues Investigate and address software/data issues and user feedback, collaborating with the development team and other Esri teams as needed Gather and manage StreetMap Premium requirements by communicating with internal teams, distributors, and users Design and perform data processing procedures and\or ETL tools for 3rd party data schema conversion into StreetMap Premium formats Provide support to key customers, addressing issues related to mapping, geocoding, and routing, and facilitating communication and status updates Update product documentation, including release notes and help guides, and assist with licensing updates for product releases Train Esri Technical Support on StreetMap Premium features, functionality, and common user issues Requirements

2+ years of experience with ArcGIS Pro and ArcGIS Enterprise software Strong analytical and troubleshooting skills with the ability to effectively collect, analyze, and resolve issues Detail-oriented with excellent communication skills and the ability to manage tasks independently or collaboratively Proficient in data processing using ArcGIS Pro or Microsoft SQL Server Skilled in publishing and testing mapping, geocoding, and routing services with Enterprise software on Windows and Linux Experienced with issue tracking tools (such as Triage, GitHub) and software testing/data quality control Bachelor’s in information technology, GIS, Transportation, Engineering, Geography, Natural Resources, or related discipline Recommended Qualifications

Experience in ArcGIS Online and ArcGIS StreetMap Premium data Experience in geocoding with locators and using Esri’s Network Analyst extension Experienced in testing web services (REST), programming with Python, and using ModelBuilder Skilled in writing technical documentation, including help guides and product release notes

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is$74,984-$128,544 USD About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Available in Redlands, CA Requisition ID 2024-1767