NY HELP No Agency Information Technology Services, Office of Title Product Implementation Lead (Project Coordinator) Ref#8444 Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $103784 to $127830 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Albany - State Campus Bldg 5 Flr 4 May be filled in NYC or other NYS locations City Albany State NY Zip Code 12210 Duties Description Under the direction of the Deputy Director, the Product Implementation Lead will be assigned to the Programs and Planning bureau within the Chief Strategy office (CSO), and will oversee, manage, and direct cross-functional teams that are critical for business value development and the continued success of ITS. Duties include, but are not limited to, the following:• Identify opportunities to deliver business value for agencies, and lead product and service-focused business and partnership development, leveraging robust product and service catalogs and proposed IT solutions based on thoroughly documented business cases.• Lead the research, analysis, and assessment of agencies' needs and their existing systems; conduct detailed analysis on target-state required by agencies and collaborate with ITS experts on proposing solution-options to customers.• Development and deliver stakeholder engagement artifacts, detailed plan-packages, forecasts, product implementation plans, outreach documents, metrics reports, budgets, billing, procurement strategies, and shared services / product management support documentation, along with other critical artifacts required for successful partnership with customers, for high priority initiatives.• Collaborate with other teams on development of client agreements, scope artifacts to be used for procurements and plans, and technical documents.• Lead the development and delivery of strategy, roadmap, procurement, communication and project management artifacts.• Mentor the team to develop processes, documentation and templates, working with various key stakeholders.• Oversee specific top-priority initiatives' day to day operational activities and technical deliveries.• Direct major proposal deliverables, solution implementations, with close monitoring of subordinates' management of scope, schedule, costs, issue management, etc.• Oversee management of budgets, billing, costs, procurements, scope, schedule, quality, risks, issues, resources, and communication for multiple initiatives.• Resolve problems and fix critical issues raised by agencies or escalated by the team, by leading resolution activities and focusing on improving issue resolution metrics.• Demonstrate strong leadership skills, accomplish strategic goals and objectives of the CSO in partnership with Shared Services and ITS leadership team, and oversee the successful deliveries of high priority initiatives, bringing value to the Chief Strategy Office, in alignment with ITS vision• Perform a full range of supervisory duties. Minimum Qualifications Bachelor’s degree in Project Management, Business Administration, Computer Science, Marketing, or related field AND Seven (7) years of experience in Project/Product Management, Business Analysis, Market Research & Proposal Development in a fast-paced/multi-faceted large IT environment. Three (3) years of the experience must have been in strong leadership and supervisory level. Expert-level experience in industry standard PM Methodologies (e.g., Agile/Hybrid/Waterfall) and MS Project/ MS Office Suite of applications. Experience in industry standard SSDLC.The following degrees may substitute for the general experience as indicated:Master’s degree in related field substitutes for an additional year of experience, Doctorate in computer science or related field substitutes for an additional two years of experience, beyond a Bachelor’s degree.Preferred Qualifications• Self-starter, highly motivated, result-oriented, creative/innovative thinker, and proven dynamic leader• Demonstrated ability to successfully drive business value ideation, planning, development, execution, product releases/deliveries• Excellent communication (written/verbal), presentation, and interpersonal skills• Excellent team-building, collaboration with diverse internal/external stakeholders, problem-solving, and negotiation skills• Demonstrated ability to align business goals with solutions to drive process improvements• Proven ability to perform effectively in a high-profile, high-visibility, and high-pressure environment• PMP, Scum Master, Six Sigma, other related professional certifications a plus Additional Comments The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.Some positions may require fingerprinting and background checks.Benefits of Working for NYSGenerous benefits package, worth 65% of salary, including:Holiday & Paid Time Off- Thirteen (13) paid holidays annually- Up to Thirteen (13) days of paid vacation leave annually- Up to Five (5) days of paid personal leave annually- Up to Thirteen (13) days of paid sick leave annually for PEF- Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits- Eligible employees and dependents can pick from a variety of affordable health insurance programs- Family dental and vision benefits at no additional costAdditional Benefits- Up to 50% telecommuting- New York State Employees’ Retirement System (ERS) Membership- NYS Deferred Compensation- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds- Public Service Loan Forgiveness (PSLF)- And many more. Some positions may require additional credentials or a background check to verify your identity. Name Jeff Memole Telephone 518-473-0398 Fax 518-402-4924 Email Address PostingResponses@its.ny.gov Address Street NYS Office of Information Technology Services, Human Resources Management Swan Street, Core 4, Floor 1 City Albany State NY Zip Code 12223 Notes on Applying Please submit a resume and cover letter and indicate that you are applying for Product Implementation Lead (Project Coordinator) Ref. #8444, and include the Vacancy ID of this posting in your subject line. Please specify in your cover letter how you meet the minimum qualifications.