Product Intern

Hybrid Role, MUST BE BASED IN SAN DIEGO, CA or LOS ANGELES, CA

This is a paid internship role looking for either recent graduates or those that are currently in college.

About Tillster
Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.

Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.

What You’ll Do

Skills desired:Strong analytics and reporting skills – Excel is a must. Create pivot tables as needed to provide insightsDevelop dashboards to visually illustrate insights Inventory Existing Alerts and Conditions:List down all the alerts and conditions from the primary New Relic account, including names, thresholds, notification channels, and configurations.This task involves documenting existing setups and doesn't require making changes or decisions.Export Dashboards:Export dashboards as JSON files from the primary New Relic account.Exporting dashboards is a straightforward process and involves following a set procedure in New Relic without altering any configurations.Document the Setup:Document the new setup of alerts, conditions, and dashboards in the sub-account for future reference.Documenting is a straightforward task that involves detailing the configurations and settings, which can be reviewed later for accuracy.Testing and Validation of Alerts and Conditions:Testing requires an understanding of the expected outcomes and the ability to troubleshoot issues that arise, making it more suitable for someone with experience.Import and Review Dashboards:Importing dashboards and ensuring they display data correctly can involve troubleshooting and adjustments, which might need more oversight and knowledge of New Relic's functionalities( we will train you on this technology).Set Up Sharing and Permissions for Dashboards:Configuring sharing and permissions requires understanding the organization's structure and who needs access to what, making it a task that benefits from more oversight.

The Interview Process

Recruiter interview with a Talent Acquisition SpecialistInterview with Product TeamFinal interview with our Sr. Director Product KiosksTo thrive at Tillster, all talent must exhibit professional experience in and a strong commitment to our core values:Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.Drive Results: Focus on achieving tangible outcomes and delivering high performance.Own It: Take responsibility for your actions and the success of your work.Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

Pay and Benefits (USA)Expected hourly rate is $20-$22 an hourLocal Candidates Only
No Visa Sponsorship
Principals only – no Agencies or calls please

About Tillster...

Tillster is the global leader in digital ordering and customer engagement solutions. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. You will be part of a technology playground offering a fun, collaborative environment where ownership, problem solving, and teamwork are rewarded.

Follow us on:

Tillster.com: https://www.tillster.com/
LinkedIn: https://www.linkedin.com/company/tillster/
Twitter: @TillsterInc, https://twitter.com/TillsterInc
Facebook: https://www.facebook.com/tillsterinc