Location: Noida, India

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.

Position Summary

The Product Interoperability Validation Engineer position at Thales involves a multifaceted role within the Client Services team, focusing on ensuring the seamless integration and interoperability of Thales

products with third-party software and systems. Here's a breakdown of key responsibilities and

expectations:

Key Responsibilities:

Escalation Support:

Provide advanced technical support for specific products in collaboration with the Client Services Tech Support team.Assist in resolving complex customer deployment issues, analyze root causes, and recommend effective remediation procedures or best practices.

Interoperability Validation:

Validate and test Thales products' compatibility with third-party vendor software, solutions, and various system configurations (hardware and software).

Lab Setup and Configuration:

Set up and manage hardware/software environments across diverse configurations, including:Various operating systems (OS platforms)Storage products, databases, and file systemsSecurity protection software, High Availability (HA) clustering software, etc.

Documentation and Knowledge Sharing:

Document test methods, processes, and results for future reference and knowledge sharing.Contribute to creating knowledge bases that improve internal support efficiency and customertroubleshooting.

Collaboration for Process Improvement:

Work closely with the Technical Support, QA, and Developer teams to refine and improve processes, methodologies, and tools used in product validation and support.Contribute to continuous product and process improvement efforts aimed at enhancing product quality and customer satisfaction.

This role is ideal for someone with a strong technical background, hands-on experience in product validation, and an eagerness to work in a collaborative and customer-focused environment.

Key Qualifications:

Minimum 3 years of relevant work experienceSystem administration or system-level testing across Linux, UNIX, and WindowsStrong knowledge of hardware, software applications, networking, and security within IT infrastructure

Core Technical Skills:

Operating Systems (OS): Configuration and administration experience in Windows, Linux, UNIX,Networking: In-depth knowledge of TCP/IP networking, client-server architectures, and high-availability systemsSecurity:Encryption,Key ManagementAccess Control

Data & Storage:

File Systems & Storage: Expertise in storage technologies (e.g., NAS, SAN, etc.)Databases: Experience with both SQL (e.g., Oracle, DB2, Sybase) and NoSQL databases (e.g.,MongoDB, PostgreSQL, Hadoop)High Availability & Fault Tolerance: Knowledge of HA architectures and clustering solutions(e.g., MS Cluster, Veritas, HACMP, Oracle ASM.

Programming & Scripting:

Proficiency in C, C#, Java, JavaScript, Python, and shell scripting

Big Data & Cloud Technologies:

Big Data Platforms: Experience with Hadoop ecosystems (e.g., Hortonworks, Cloudera, MapR)Cluster Technologies: Familiarity with clustering technologies (e.g., MS Cluster, Veritas)Cloud Platforms: Good working knowledge of AWS, Azure, and VMwareVirtualization: Familiarity with Docker, virtualization technologies, and containerizedenvironments

Tools & Automation:

Experience with remote configuration management tools like Chef or Puppet is desirableFamiliarity with performance and security testing is a plus

Soft Skills:

Excellent problem-solving and debugging skillsStrong written and verbal communication abilitiesAbility to collaborate effectively with customers, team members, and management

Educational Requirements:

A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalentexperience.Additional Desired Skills:Hadoop, Docker environments, APIs, and Storage NAS systemsExperience in performance and/or security testing.

Professional Attributes

Demonstrates the Thales Values:

Focus on CustomersPerform through teamingInnovate, decide and act quicklyDevelop our peopleProactive - Develops practical solutions, takes ownership, has a ‘can do' rather than ‘won’t do’approachTechnically curious – Regards technology problems as challengesTeamwork - Connected to the business, communicates openly, shares information and knowledge,networks internally and externally, persuades rather than pushes, involves colleagues, respectscolleaguesCreative – Connects the technical dots with a goal of building customer valueResponsive - Always reacts quickly and with a sense of urgency to requests, issues, e-mails or otherevents in a timely and flexible fashion

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!