What is the role?

The Trading & Supply Product Quality, Regulatory and Claims Americas team is part of a global team responsible for handling Product Quality, Claims, Product Lifecycle Management  and Global Inspection Companies.  The Americas Trading & Supply Product Quality, Regulatory and Claims team sits in Operations and provides support across the Downstream business in the US, Canada, and  Latin American countries in which we operate. Each of these countries has its challenges in terms of business context, legal environment, and regulatory framework.

This will be a regional role supporting Trading and Supply businesses & operations for Latin America from our Ventura office in Rio de Janeiro. It will be part of a global skill pool of Loss Control experts in Trading & Supply that has been developed with the aim to strengthen our ability to prevent, investigate, and resolve oil and product cargo losses. Loss Control experts look to minimize HSSE risks, financials exposure, demurrage claims, and reputational impact all while ensuring compliance with relevant regulations.

A primary focus of this role will be supporting all commodities for the Trading business.   This can include fuels, chem feeds, base oils, waxes, and crude.  This role will also be key in supporting business efforts throughout the supply chain from Upstream to Trading & Supply.  

Our key objective is to leverage our Product Quality, Regulatory, and Loss Control (Claims Management) expertise to add value and prevent value leakage, whilst protecting brand and reputation.

For this role it is imperative to collaborate across organizational boundaries between our Upstream, Downstream, and Trading businesses, with Operations and supporting functions (Contracts, Legal, Security, and Demurrage). Good stakeholder management and an ability to communicate well with senior and operational level staff is required.

Key to this effort will be to work with and support Global Loss Control Excellence in designing and implementing the Downstream-wide Loss Control framework, policies, standards, and procedures as well as supporting on-going local initiatives with Commercial Operations in the region.

Accountabilities:

The incumbent will be expected to utilize their technical expertise along with their leadership and proven networking, stakeholder, project management, audit, and assurance skills to deliver the following:

Support business on loss control incidents, root cause analysis, mitigation, investigation, incident reporting, and follow-up including recovery against claimsProvide loss control advice to crude, product, and freight trading.Support claims and legal departments managing quantity claims.Support the implementation of standards within trading on loss control policies, procedures, and standards.Develop tools to support businessPerform assurance on loss control processesSupport development of standards, manuals, and training materialProvide coaching and training on loss control principles and quantity measurementsProvide technical advice and support with regards to inspections and laboratory assuranceSubject Matter Expert for all product loss issues across our operations including – third-party and equity terminals, across marine, rail, pipe, and truck transits.Develop and deploy standard procedures in conjunction with global team for the expedient identification and resolution of product loss issues across the supply chain to be leveraged by Commercial Operations community at large.Develop and deploy monthly reporting protocol for all product loss related issues (tactical and structural) for sharing with Trading & Supply leadership across mid and front office.

What we need from you?

5 years’ experience with Loss ControlEngineering bachelor’s degree – preferable Chemical or PetroleumKnowledge of Agência Nacional do Petróleo (“ANP”) resolutions will be an advantage.Strong leadership skills.Excellent communication and stakeholder management skills.Strong interpersonal / team working skills.Ability to lead cross-business projects to successful outcome.Advanced knowledge of bulk liquid quantity measurement and custody transfer procedures.Ability to collaborate with and lead variety of global internal and external stakeholders.Understanding of basic loss control management principles and toolsCargo measurement and sampling procedures for all modes of transportation and facilities.Refinery, terminal, and pipeline logistics.Understanding of commercial trading / supply principles.Types and structure of product / oil trading contracts and charter parties.Awareness of the degrees of loss control risk involved in physical oil trading and shipping operations.Ability to identify learning points and poor operational practices in relation to loss control.Prior experience leveraging data to extract value – collecting data, analyzing it, converting to commercial value.  Strong Microsoft Excel skills preferred.Knowledge of Product Loss and associated API, Energy Institute standards across various modes of transports and storage.Inventory / Custody Transfer Oil AccountingLoss Prevention & Recovery MethodsCauses of Loss – Loss InvestigationsCargo Reconciliation – Voyage AnalysisContract Terms and Conditions – IncotermsQuantity and quality measurement standards in the oil industryShipping, refinery, terminal, and pipeline operations and logistics.Commercial trading principlesUniversity Degree level or equivalent work experience.

Scam Warning

Shell does not request monetary payments (e.g. insurance policy, visa/work permit, HUET or HSSE training, special job offer, etc.) for employment. Individuals who are interested in opportunities within the Shell Group will find open positions listed on the company websites www.shell.com/careers when available.

Shell does not make use of employment forms; neither does the Company process CVs that have not been submitted through the proper websites: www.shell.com/careers. All successful applicants who receive an offer of employment from Shell would have been required to go through a formal and transparent recruitment process.

To learn more about Shell’s recruitment process please visit our website www.shell.com/careers.

Shell is an Equal Opportunity Employer. 

COMPANY DESCRIPTION

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

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We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

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