Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role ofProduct Management Practice Lead

This Role involves:

Product Strategy

·Drive the execution of the Product Management strategy and Objectives and Key Results (OKRs) in line with HSBC's ambition

·Centre product management strategy on the needs of CTO customers, colleagues including GBGFs

Customer Focus

·Drive a customer-centric approach to product management, ensuring that the bank's technology products meet the needs of its customers

Product Lifecycle Management

·Empower CTO Product teams with skills to manage the end-to-end product lifecycle, including product ideation, delivery, and demise

·Upskill CTO and GBGF teams on product management practices through teaching/pilots/coaching/mentoring, providing direct support to meet tangible outcomes

Product Management Framework and Operating Model

·Provide thought leadership and build out the Product Management practice capabilities, framework, and operating model

·Design and test an effective operating model that aligns with the CTO's strategic product-oriented objectives

·Implement CTO's product operating model so that the organization is structured to deliver end-to-end value for the customer

·Drive continuous improvement, identify opportunities for process improvement and efficiency gains, ensuring they are sustained over time

·Monitor the effectiveness of the operating model in line with internal and market trends and make necessary adjustments

·Possess strong analytical and problem-solving skills with the ability to interpret and leverage data to influence decision-making

Stakeholder Management

·Work alongside key stakeholders to embed new cultures and ways of working, both among the leadership and their teams

·Collaborate with stakeholders to understand their needs and incorporate them into the product management framework