Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
ROLE SUMMARY
We are seeking an experienced results-driven Product Manager to lead the definition, development, market launch and lifecycle management of a new solution. This exciting opportunity for the right candidate to put their stamp on a new business expansion initiative which leverages Ookla’s technology and global breadth.
The Senior Product Manager will be responsible for leading the strategy, development, and launch of a data-driven certification program. You will manage cross-functional teams and collaborate with partners, ISPs, security firms, and enterprise customers to ensure our methodology incorporates the best of Ookla Cell Analytics, Ekahau, RootMetrics, Wind, and security assessments.
Key Responsibilities:
● Product Strategy and Roadmap:
○ Define the vision, roadmap, and KPIs for Ookla Verify.
○ Design and iterate the scoring methodology, integrating Wi-Fi, cellular, ISP, and security factors.
○ Develop a data-driven scoring rubric using insights from Ookla Cell Analytics, RootMetrics, Wind, and security assessments.
○ Lead security framework integration into certification criteria, ensuring compliance with industry standards (NIST, ISO 27001, SOC 2, GDPR, HIPAA, etc.).
● Market and Competitive Analysis:
○ Constantly analyze competitive landscape in primary and adjacent markets, identify competitory movements, risks, and provide portfolio recommendations.
○ Monitor industry trends in enterprise connectivity, security, and smart buildings.
○ Work with ISPs, property owners, channel partners, and complementary technology partners to refine value propositions.
● Partner and Industry Engagement.
○ Develop an accreditation program and strategic partnerships with consultants, ISPs, security vendors, and other complementary technology partners.
○ Ensure certification aligns with the business requirements of property and real estate firms, and enterprise IT teams.
○ Work alongside sales and marketing to increase adoption of both verification services and licensed branding rights.
● Go-to-Market & Launch:
○ Develop and execute go-to-market strategies for new services, including pricing models, promotional tactics, and sales enablement.
○ Work with marketing and sales teams to drive adoption, ensure proper training, and communicate service value to customers.
○ Monitor service performance post-launch and adjust marketing and delivery tactics as needed.
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● Metrics & Performance Management:
○ Define and track key metrics to assess service performance (e.g., customer satisfaction, service adoption, and financial success).
○ Report on service performance regularly to leadership, highlighting successes, challenges, and opportunities for improvement.
● Collaboration & Communication:
○ Work closely with internal teams (sales, operations, engineering, etc.) to ensure service offerings are delivered successfully.
○ Act as a liaison between business stakeholders and the development team to ensure alignment on priorities and timelines.
○ Communicate updates, new releases, and improvements to internal and external stakeholders.
● Technical Implementation & Collaboration
○ Collaborate with Ookla's data science and engineering teams to develop automated network assessment tools.
○ Establish APIs and integrations for partners to incorporate certification into their network monitoring platforms
○ Ensure security assessment tools comply with industry-standard cybersecurity frameworks
Qualifications & Skills:
● Education:
○ Bachelor's Degree in a relevant technical or business field, such as Network Engineering. Cybersecurity, Telecommunications, Data Science, Electrical Engineering, Information Systems, Business (with a strong technical background).
○ A Master’s degree (MBA, MS in Cybersecurity, or MS in Data Science/Networking) is preferred.
○ Equivalent work experience will be considered.
● Desired Experience:
○ 10+ years of product management experience in at least one of the following areas:
○ Telecommunications & Network Analytics (e.g., working with mobile carriers, ISPs, enterprise IT)
○ Cybersecurity & Compliance (e.g., industry-specific security frameworks, enterprise security software, risk management)
○ Telecommunications & Wireless Networking
○ Worked for or with mobile operators, ISPs, or network infrastructure vendors
○ Familiarity with 5G, CBRS, fiber broadband, Wi-Fi 6E/7
○ Cybersecurity in an Enterprise IT Setting
○ Previous work in cybersecurity threat intelligence, security audits, or compliance teams
○ Hands-on experience with firewalls, IDS/IPS, Zero Trust architectures
○ Startup & Business Model
○ Experience developing certification-based or licensing business models
○ Familiarity with commercializing data insights & network benchmarking services
Proven Skills and Experience
○ Launching and scaling data-driven B2B products
○ Working with network performance measurement tools (e.g., Speedtest, Ekahau, RootMetrics)
○ Security assessments and compliance (e.g., NIST, ISO 27001, SOC 2, Zero Trust)
○ Managing cross-functional teams (e.g., engineering, data science, sales, marketing)
○ Building API-based products & integrations in the telecom/security space
○ Business acumen, financial analysis, P&L management
○ Experience working with multisided business models, and ecosystems.
Preferred Skills:● Experience in telecom or IT industry required
● Strong understanding of customer success and experience management.
● Experience in a fast paced environment to drive new business