Company overview:

TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.

 

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

 

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

About TraceLink
TraceLink is the leading global platform company for the life science supply chain, bringing hundreds of thousands of pharmaceutical companies and healthcare organizations closer to their patients on our digital supply network.
TraceLink’s Opus Digital Network Platform, and the applications built on the platform, enables companies to ensure every patient gets the medicines they need, when they need them, safely and securely. Here at TraceLink, we build world-class solutions that usher in precision, agility, and the visibility necessary for high performance digital supply chains to thrive in a constantly evolving environment.
Are you a game changer and experienced professional looking for engaging and purposeful work? Then join us on our mission to Network for the Greater Good.
Your opportunity
TraceLink is seeking a full-time Product Manager to focus on expanding our multienterprise applications that enable supply chain parties to engage each other in various processes across the supply change leveraging the power of the Tracelink’s state of the art Opus platform and customer network. Product Managers are responsible for working with cross-functional teams and customers, managing products from cradle to grave, justifying new product development investments, determining and documenting new product requirements, and facilitating product rollout. If you’re self-motivated, intellectually curious and motivated by designing and developing innovative products for global organizations, you could be a good fit for our team. Candidate will work in our Pune office with a flexible, in office work schedule.What will you be doing?
This position is responsible for…Serve as the voice of the customer (internal and external) for the productGather requirements from internal and external stakeholdersCreate and document product requirements and use casesDefine product features and functions, and work closely with User Experience team on personae definition and product UI designsPresent innovative product ideas and user interface designs to customers to garner feedbackConduct design reviews of use cases and user interface designs with Development, QA, Architecture, Professional Services and other internal stakeholdersWork closely with architects to understand system tradeoffs for various approachesFacilitate discussions around design and implementation approaches to ensure the best approach is selected, meets the requirements and aligns with company direction and timelinesWork with scrum team to author, groom and prioritize user stories for product features and functionsParticipate in scheduling, coordinating and planning product development releases with Development and QAWork closely with Development, QA and Architecture to resolve issues throughout the development lifecycleParticipate in bug triage and prioritizationReview and accept features upon completion of development and testingSupport and adhere to the release processProvide status updates on the Product Release effortsServe as product expert; provide secondary support to Sales and Professional ServicesWork with Marketing to contribute to creation of marketing materials and messagingProvide demos, presentations, support analyst briefingsPerform competitive analysisUp to 10% travel requiredIn this role you will…Partner with decision-makers and stakeholders to deliver success and help our customers achieve the desired business valuePartner with internal teams (Product Management, User Experience, Technical Communications, Services, Support, Engineering, Architecture) to ensure coordination and alignment leveraging all necessary parties to ensure our successDrive engagement and/or strategy, leveraging our internal partners to build a roadmap tailored to the business priorities, accelerating their time to valueProactively make recommendations that provide a direct P&L impact, and enhance or expand the customer’s ability to reach beyond their business goalsApply TraceLink product, business process, methodology & ecosystem knowledge to drive effective programsProactively build and expand business relationships that enable better product quality,  time to delivery and customer satisfactionWhat we’re looking for
Basic Qualifications:6+ years of experience as a product manager3+ years of experience working with US-based software company with cloud-based applicationsSupply Chain knowledge – Manufacturing, Contract Manufacturing (CMO/CPO), Wholesaler/Distributor, 3rdParty Logistics (3PL), Pharmaceutical Dispensers (retail/hospital)Leadership Attributes:
EXECUTIONStrong project management skillsSupports the team to drive through risk and ambiguity with a strong bias towards action and delivery. Proactively identifies and removes project obstacles or barriers on behalf of the teamFunctions effectively under pressure, with deadlines, and on high-visibility projects.Track record of setting targets, executing a plan, and delivering results against aggressive timelinesAbility to plan and provide structure and organization in a fast-paced, changing environmentParticipate in and lead team discussions relative to new product discovery.Provide leadership and contribute to the larger TraceLink community (e.g. Services, Marketing, Customers, and EngineeringEMOTIONAL INTELLIGENCEContributes to a high-functioning team environment where people are motivated and supported to share, feel engaged, and ultimately perform betterMaintains commitment, perseverance, and passion as a team role modelInfluences and energizes others toward the common vision and goalExcellent communication skills both within the immediate team and Product Management leadership and the ability to socialize information with confidence and clarityEnsure stakeholders have a clear understanding of product roadmap and deliverablesStrong and effective presentation skillsCRITICAL THINKINGUses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutionsActs and decides appropriately when all available information may not be possible to obtain. Uses root cause analysis to identify, correct, and/or eliminate the causes of problems as well as the problem itselfWhat will help you in this role...Technical degree (engineering and/or computer science)Working knowledge of GXP for the life sciences industryWorking knowledge of agile software development lifecycleWorking knowledge Atlassian software (Jira, Confluence

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