Product Manager, Operations

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Join our team as a mid-level Product Manager, Operations in our Product Strategy and Operations team reporting directly into the Head of Product Operations. You will support the Equifax product strategy on our next phase of growth. You will be responsible for assisting in developing the operational cadence and product strategy that will support our broader team to achieve its growth agenda. You will also contribute to understanding market needs, defining product strategy, and collaborating with cross-functional teams to deliver solutions that ultimately grow our market share in this space.

We are looking for a hands-on Product Operations Manager focused on the next chapter at Equifax where we are taking new and exciting products to market as well as maintaining a structured operational cadence in our Product team. If you are highly structured, enjoy working and learning from senior product team members and looking to take your product career to the next level please apply below!

What You'll Do

Design, coordinate, and continuously evolve our product operating cadences, including annual planning, half-yearly planning, monthly product reviews, and weekly team check-ins.

Bring structure and impact to how we plan, execute, and measure product initiatives across a complex, multi-squad environment

Work with the product and marketing teams to iterate on product marketing collateral as well as other GTM artifacts and activities such as Product innovation days   

Highlight improvement opportunities to common artefacts such as PRDs, roadmaps and other key documents across the portfolio

Serve as a trusted point of coordination and facilitate communication between Product and other teams such as Technology, Finance, Marketing, Operations and Legal—bringing alignment and momentum to new product strategic initiatives and innovation (NPI).

Take part in customer research and testing across product initiatives, seeking real world feedback on new and existing product lines

Contribute to building models to demonstrate strategic opportunities, including investment and revenue

Collaborate closely with the Senior Product Operations Manager to optimise product lifecycles and go-to-market strategies

Support the creation of internal training materials for the use of new Product Operation processes or systems

Work with Product Designers to standardise user research and feedback collection to inform product enhancements

Proactively identify operational bottlenecks and propose solutions to the Product Operations Leadership

Embrace a fast-paced, collaborative environment focused on delivering exceptional product experiences

Champion internal tooling (experience in systems such as Aha, Walkme, Heap are  highly desirable) and documentation hygiene, ensuring teams are equipped with the right resources and clarity

Play a key role in building a strong, connected product culture that reflects Equifax's values—facilitating initiatives that improve team cohesion, collaboration, and trust

What You'll Need

5+ years in product operations, product management, product marketing and/or product design within a financial services or technology company

Experience designing and executing complex operating rhythms at scale

Excellent organisational and stakeholder management skills; you’re comfortable working with everyone from senior leadership to squad-level contributors

Deep empathy for product teams and a passion for enabling them to do their best work.

Ability to balance structure and flexibility—knowing when to formalise and when to adapt

Strong communication skills, both written and verbal, and a knack for simplifying the complex

Strong stakeholder management skills working across a global Product team

Proficiency in using product collaboration and planning tools (e.g. Confluence, Jira, Aha, Walkme, etc)

What Could Set You Apart

Experience working in an Agile environment.

Familiarity with Project planning technology, professional services, or technology sectors.

What's in it for you?

At Equifax, we are on a mission to ensure that you have the support, resources and opportunities to Power Your Possible. Here are just a few ways we give back to our teams:

Hybrid Working (3 days in office)

Product Career Paths

Additional Leave Allocations of up to 7 additional days leave per year + public holiday swaps

Discounted Gym Memberships

Discounted Private Health Cover (and discounted pet insurance if you want it!)

Employee Stock Purchase Plan

Career Development and Learning

A Diverse and Inclusive Workplace and Environment

Wellbeing Resources (including free financial wellbeing products and resources)

Primary Location:

AUS-Sydney-Blue-Street

Function:

Function - Product

Schedule:

Full time