Job Description
Product Manager | US-SMB | Remote, US
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
As the Product Manager for US-SMB solutions you will obsess about the needs of small businesses in the US and work to bring to market the right products. You will collaborate with our distribution partners, business stakeholders, and product teams to bring to market valuable cost effective solutions that help our merchants do everything from accept payments at their retail location, to sending an invoice protect themselves from fraud, improve their cashflow with fast access to their funds, secure loans to help them expand their business, and much more.
You will be deeply familiar with our customer segments, our partners, and our GoToMarket motions and you will play an integral part in our commercial success.
Are you ready to make your mark? Then you sound like a Worldpayer.
About the team
The Small Business Product team works closely with our line of business leaders to define and execute product strategy and roadmap that is aligned to our objectives as a company.
We also work with other product teams at Worldpay to leverage capabilities and services built by those teams, wrapping them in an SMB-context layer of service and experience.
What you’ll own
Product Strategy and Vision:
Guide and influence the team’s clarity of vision, strategy and OKR’s.
Collaborate with cross-functional teams to align product goals and delivery phases with overall business objectives.
Collaborate with GTM teams to pilot, launch, and iterate on products.
Product Lifecycle Management:
Lead the end-to-end product lifecycle, from ideation to launch, and ongoing enhancement, with a focus on seamless integration into our business.
Work closely with platform product teams to ensure E2E delivery of the right experience for our customer.
Market Analysis and Competitor Research:
Stay informed about industry trends, market demands, and competitor activities within the card issuance landscape.
Conduct regular market research to identify opportunities for product differentiation and improvement.
Performance Monitoring and Optimization:
Establish key performance indicators (KPIs) for our solutions and regularly assess product performance.
Identify areas for optimization and work with relevant teams to implement improvements, ensuring a seamless and efficient experience.
Where you’ll own it
While we’re a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person. This will be a remote position, based in the US.
What you bring
Excellent written and verbal communication skills to technical and non-technical audiences of various levels in the organization
2 years + Product management experience
Ability to work in a complex operational/technical environments.
Strong negotiation, organization, analytical, collaboration and people skills.
A collaborative approach–passionate about growing and sharing your skills to help other team members develop and refine their talents.
Be tenacious in your goals, insatiably curious for knowledge and passionate for celebrating success.
Background in Fintech or financial services to SMB a plus
Worldpay perks - what we’ll bring for you
We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
A competitive salary and benefits.
Time to support charities and give back to your community.
Parental leave policy.
Global recognition platform.
Virgin Pulse access.
Global employee assistance program
What makes a Worldpayer
At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.
Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career.
We can’t wait to hear from you.
To find out more about working with us, find us on LinkedIn. #LI-KM1
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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