Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Manager

What does a successful Product Manager do?

The Product Manager oversees the development and implementation of Vision Next with a key domain expertise in Risk and Fraud Product Management. The role will lead a comprehensive risk and fraud strategy, collaborating with cross-functional teams, external vendors and our clients to stay ahead of emerging threats. Driving the end-to-end product development lifecycle for risk and fraud management solutions, working closely with various teams to design and deliver effective product solutions.  This is a key role leading a portfolio of modernizing capabilities building new and enhancing existing solutions to benefit our customers and the evolving market in which they operate. Our platform capabilities include financial payment and processing solutions serving an extensive customer landscape of thousands of financial institutions and millions of businesses worldwide.

What you will do:

You will have the ability to be both strategic and operational, responsible for setting and evangelizing our risk and fraud product vision and you will play an instrumental part of a team that will help mobilise against that vision.Act as primary liaison partnering with cross functional teams and external vendors (Sales, Client Relations, Operations, Finance, Legal as well as Technology, Engineering, Architecture, Testing, Release, PMO etc) and the primary communicator and link between stakeholders and teams,  making sure there’s buy-in from stakeholders on all major decisions and strategy and clear instructions and deliverables for our engineering teams.Hands on Agile framework development experience, SDLC, sprint management, customer stories/journeys, epics, wireframes, demos etc.Be a product subject matter expert for Risk and Fraud at Fiserv, driving scale and adoption of the product internationally, clearly communicates vision and goals of the product.Proactively identify gaps in the current product offering and leads the effort to develop solutions that drive business and customer value.Be passionate about payment industry, risk and fraud trends, standards and competitive offerings in the payments arena. Identifies opportunities for new value-added and differentiated featuresCommercially focused, leading client facing discussions, providing feedback, industry and market trends, learns from our customers, evaluates and applies in defining product.Work closely with external partners, vendors, and industry organizations to share insights and best practices.

What you will need to have:

A domain expert & strong customer centric and commercial mindset with at least 10+ years’ experience in a product leadership role in Risk and Fraud Payments and e-commerce domain.Bachelor’s degree in a relevant discipline.Deep understanding of fraud prevention technologies, risk detection methodologies, and data analytics and familiarity with relevant regulations and compliance standards in the payments industry.Experience in driving product strategy and go to market that enable excellent user experiences, especially with Risk and Fraud services for payment / financial systems.Strong communicator skills and the ability to effectively work cross-organizationally both business and technical stakeholders, including clients in a collaborative way.A self-motivated and results focused individual with the ability to take ownership for issues through to resolution.Commercially astute, experienced in building business cases, p&l for the product, pricing and responding to RFI/RFP’s.Ability to collaborate impactfully with cross-functional teams to develop and implement a comprehensive fraud and risk management strategy aligned with business objectives and market needs.

 

What would be great to have:

Master’s qualification in a relevant discipline.Proficiency in an additional European language is advantageous.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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