Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.  
We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.  We're looking for talent like you who can continue to elevate our work and culture.  

This is a strategic role focused on the entire lifecycle of a product. The role is tasked with guiding the creation, market launch, and continual development of a product based on customer needs and company goals. The primary aim is to align the product’s directly with the business’s long-term strategy, ensuring it delivers value and achieve market success.  This involves setting the vision, defining the roadmap, and leading cross-functional teams to ensure the product meets market needs and remains competitive, with responsibilities extending to pivotal decision-making about the product’s features, usability, and enhancements.  Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad/Rise and interact with Quad’s (Rise) customers regularly. A solid background in Product Management and/or related field in software development.

Key Responsibilities

Coordinate with Client Technology team’s solutions architects on the direction and strategy for software platformsCollect and analyze feedback from customers and other team members to shape roadmap and features     Define requirements and set priorities for development teams, including participation in Agile ceremoniesWork with developers to ensure that deadlines are met, and quality is excellentAlign project goals with the product strategy, make key decisions, and oversee its execution             Assist with the discovery process at Quad customersWrite statements of work and reviewing contractsImplement software platforms with customersSupport platforms after implementationCoordinate other Quad teams who serve the same customersAbility to perform software demos to technical staff or end users/clients                                 Able to apply knowledge and understanding of advanced technical solutioning to assist/lead team in planning and developing solutions                                                         Understanding of database concepts, data analysis/modeling, requirement gathering, system configuration, test case creation and execution                                                   Oversee the design process for a project and ensure designs meet specifications                 Create documentation including process maps, requirements, user stories, workflow diagrams and end-user materials                                                      Monitor product production budgets and hours, and ensure efficiency                                     Implement software platforms with customers, communicate and gather feedback on prototypes or completed products                                                       Coordinate product needs with business analysts to ensure consistency and productivity  Document product errors or setbacks

Job Requirements

Education: Bachelor's degree preferred

Experience: Minimum 5 years of experience working with software/IT as a Product Manager/Owner and BA

Knowledge, Skills & Abilities:

Background in software development environment preferredFocus on customer satisfactionCritical thinking and leadership skillsAnalytical and research skillsProject management skills and business acumenAbility to quickly learn/master software systemsStrong oral and written communication skills and presentation (demos) skillsProven track record of initiating and maintaining relationships within all levels of a complex organizationAbility to build rapport and grow relationship with business partners, colleagues, and subject matter expertsTimely delivery of assigned tasksProactive in learning team and department standardsOpen to giving and receiving peer/team feedback Experience in Agile methodologies and frameworks preferredProficiency with Microsoft Excel, Visio/Draw IO preferredMicrosoft SQL Server and/or Adobe Creative Suite experience a plusExperience in Cloud Service Providers (Azure, AWS) preferredSome travel could be required up to 10% of time to company offices or other.
Rise and Quad are proud to be an equal opportunity employers and value diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.