A Product Manager is responsible for developing strategic product plans, execution, and customer focus. Moreover, he/she collaborates with cross-functional teams and prioritizes product development activities, conducts market research and analysis, and monitors product performance to ensure the successful implementation of product strategies.

General

Maintains a thorough understanding of our own products and services, as well as ongoing projects to gain insights into the scope of product management; Conducts market research to identify customer needs, market trends, and competitive landscape, being able to create new products or assess the evolution of existing products; Collaborates with stakeholders to define and track key performance indicators for product success; Gathers customer feedback and incorporates it into the product development process; Communicates product plans, progress, and outcomes to stakeholders; Maintains good relationship with stakeholders, including customers, vendors, and internal teams to ensure strong team representation; Maintains current knowledge of industry trends, emerging technologies, and best practices to implement new ideas and approaches as appropriate; Prepares product presentations/demos and assists in sales team engagements for technical and product related queries or concerns; Prepares and submits daily, weekly, monthly, and annual reports as required by the Immediate Superior; Assists and participates in human resources and other company activities; and Performs other related tasks that may be assigned.

Product Management

Analyzes market data, user behavior, and product metrics to identify trends and insights; Product strategy development and execution; Defines product roadmaps, creates feature specifications, and prioritizes product features and enhancements; Collaborates with cross-functional teams to ensure successful product development, launch, and improvement; Utilizes agile methodologies for product development processes; Coordinates product launches, including go-to-market strategies and sales team training; Creates and maintains product documentation, including specifications, user guides, and FAQs; Monitors post-release performance and user feedback to identify areas for enhancement or iteration;

Customer Focus

Advocates for the customer throughout the product development process, ensuring interests are considered; Collaborates with UI/UX designers to create intuitive and user-centric product experiences; and Engages with customers/clients to build relationships and gather feedback to continuously improve the product and enhance customer satisfaction.