**Who We Are:** We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual. We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence. LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential. **LINQ’s Values:** • Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. • Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. • Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. • Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. **About The Role:** As a Product Manager for our SaaS based ERP product focused on compliance and reporting, you will be at the forefront of ensuring our platform meets the needs of our users effectively. + Responsible for requirements gathering an analysis, collaborating with internal and external stakeholders to understand and document requirements comprehensively. + Use creative methods to identify compelling, differentiated solutions that effectively address customer needs, align with the business and drive innovation. + Participate in team roadmap efforts by defining and prioritizing epics and features that align with the business goals and user’s needs. + Effectively manage team backlogs by prioritizing across different categories of work (such as bugs, enhancements, innovation, etc.) and leading through the traditional scrum ceremonies including grooming and sprint planning. + Serve as a market expert and voice of the customer by regularly interacting with customers, deeply understanding their challenges and leading discovery efforts. + Collaborate extensively within the LINQ ERP Product Team and across various business units (including Engineering, QA, Sales, Support, Client Success, Implementation, UX, and more) to ensure product success, drive successful product releases and foster a robust ecosystem. + Stay informed regarding the competitive landscape, identifying opportunities for differentiation to shape product strategy. + Serve as an internal subject-matter expert on the product, documenting feature functionality and supporting internal stakeholder inquiries as needed. **Wh** **at** **You’ll** **Be Doing** **:** + Manages the product lifecycle from conception through release and beyond, ensuring a timely rollout. + Identifies and documents risks, such as delays, roadblocks, and deviations from original plan. + Assists leadership in assessing market demand for new products and concepts; develops, refines, and executes the product roadmap; supporting company goals with a focus on the needs of the client and consumer. + Coordinates and communicates with stakeholders and multiple cross-functional teams throughout the development process. + Assists in user acceptance testing and sign off for release of assigned products. + Responsible for integrating usability studies, user research, and market analysis into product requirements, ensuring products satisfy customer needs. + Reviews, analyzes, and evaluates business systems and client/ user needs. + Writes detailed descriptions of user needs, product functions, business user cases, and user interface specifications. + Stays abreast of the competitive landscape and complete competitive analysis; provides ideas and suggestions for new products, services, technologies, and processes. + Serves as a subject matter expert and supports existing products. + Customarily and regularly designs and facilitates requirements and elicitation workshops and similar requirements discovery sessions. + Evaluates the impact of internal and external changes to process and projects. + Designs and develops effective use cases and user surveys, questionnaires, scenarios, and stories. + Designs simple protypes, storyboards, and screen mockups. + Attends conferences as needed. + Performs other related duties as assigned. **What We Are Looking For:** We are looking for an experienced **Product Manager** who has successfully led large, complex products, particularly in highly regulated industries. The ideal candidate is skilled at managing the team's daily initiatives, ensuring scrum ceremonies are effectively executed, and translating business needs into well-defined requirements. They also maintaining a strong pulse on the market, competitive landscape, and industry trends to inform our long-term product strategy, develop well planned roadmaps, and drive alignment through well-defines OKR’s. What Will Make You Stand Out: **Education/Certification:** + Bachelor’s degree in business, Information Systems, or a combination of education and work experience in a related field. **Job Knowledge/Mini** **m** **um Work Experience** + 2-5 years product management experience with complex business applications; financial, human resources / payroll, or highly regulated industries. EdTech preferred. + Experience managing web applications and complex back-office systems. + Strong knowledge of the product management life cycle process and ability to communicate with internal and external stakeholders. + Experience in diagramming and modeling during requirements gathering sessions using techniques such as activity diagramming, use cases, and flowcharts. + Ability to gather business requirements and develop appropriate technology and business solutions: experience using hard data and metrics to back up assumptions and develop business cases. + Experience creating and managing product roadmaps, including effectively communicating updates, changes, and strategic shifts to stakeholders. + Proven experience setting and managing OKR’s, ensuring alignment between product initiatives and broader business goals. **Closing from Default - All locations** **Total Rewards:** Remote working environment Ability to work in a physical office in Austin, Texas One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested) Company Bonus Plan or Target Sales Commission Plan Flexible Open Paid Time Off Plan Paid Parental Leave Policy 10 paid holidays 16 hours of paid volunteer time Blue Cross Blue Shield benefit network (medical/dental/vision) Low-deductible PPO option or HDHP option with employer contributed HSA Dental with child orthodontia 100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance Health and wellness benefits including gym and Headspace reimbursement Professional development opportunities **EOE Statement/Accommodation Notice:** LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Pay Transparency Nondiscrimination Provision - U.S. Department of Labor (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_English\_unformattedESQA508c.pdf) PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed www.dol.gov