Job Location

Taguig City

Job Description

In this role you will lead two critical areas:
Technical leader for Application Manager Service: 
•    You will be responsible for manage overall service quality to achieve service delivery objectives and Key Performance Indicators, SLA, SLOs and SLI, focus on critical costumer Journey and communicate the status of the digital product. 
•    You will lead User Experience efforts for the service (create personas, user journeys, and user flows), focus on maximizing business value and improving employee productivity and experience through AMS products as well as ensure AMS Team follow P&G compliance and security policies. Collaborating closely with Service lines and Suppliers to ensure best in class service

National Instruments Product Owner: 
•    You will be responsible for understanding needs, creating adoption roadmap and initiatives, leading projects and continuous improvements. Understand use cases and needs, gather feedback, set and own strategy/roadmap, lead projects, own end user communications, create and maintain documentation, answer questions and understand upcoming changes. 
•    You will lead vendor management process with National Instruments and license management including the ownership of the cost charges for the organizations using them.
•    You will be responsible for driving continuous improvements within platform, curiosity to change and challenge status quo, looking for process automation and simplification. 
•    Build IT and National instruments apps capabilities while delivering upskilling initiatives for digital technology, lead the process maturity efforts to increase apps adoption. 
•    Own the crisis management activities to drive the restoration of service for high-impact outages within the region. Responsible for leading Blameless Post-Mortem ceremonies and final lessons learned. 

Job Qualifications

Qualifications:

Bachelors or master’s degree in Computer Science, Informatics, Engineering or related fieldUX foundations knowledgeITIL basic knowledge (certification desired)Experience in ticketing system (Service Now desire) Data analytics and related tools knowledge IT Security and compliance knowledge (Can be develop in the role) Information Technology Infrastructure Library (ITIL4). (Certification is desired)Project Management knowledge, experience leading projects or at least the technical part of it (e.g. Waterfall, Agile, Scrum, CCPM, etc.) (Desire) Strong leadership skillsProject management experienceDiverse and collaborative relationship building skillsStrong written and verbal communication skillsSupplier/vendor management experienceAbility to lead and embrace change and agilityFamiliarity with governance and IT security conceptsInterest in digital workplace technology and employee experience, Ability to prioritize tasks, attention to detail, communication and problem-solving skills.Ability to work effectively in diverse teams and embrace innovation. Entrepreneurs and Early adopter mindset embracing change and quickly adapt new ways of working and technologies. Excellent time management skills and experience working in a global environment without supervision.   customer-centric business approach, knowledge in UX and Desing thinking is a must The person in this role should be able to roll out the sleeves and work hand to hand with technical teams in deep dive investigations and RCA, process design and POC or Pilots 

What we offer:

Responsibilities as of Day 1 – you will feel the ownership of your Product and Service from the beginning, and you will be given specific projects and responsibilities

Continuous mentorship – you will work with passionate people and receive both formal training as well as day-to-day mentoring from your managerWork and be part of a dynamic and encouraging environmentPromote agility and work/life balance for employees, we value every individual and support initiatives, promoting.We love flexibility. You can arrange your work schedule based on your personal needs.Experience true support for work/life efficiency and your long-term well-being.Get a competitive salary and benefits' package.

About Us!

P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®,Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit www.pg.com for the latest news and information about us and our brands.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.

Immigration sponsorship is not available for this role. As a general matter, Procter & Gamble does not sponsor candidates for nonimmigrant visas or permanent residency. However, Procter & Gamble may make exceptions on a discretionary basis. Any exceptions would be based on the Company's specific business needs at the time and place of recruitment as well as the particular qualifications of the individual.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

Job Schedule

Full time

Job Number

R000113019

Job Segmentation

Recent Grads/Entry Level - Campus (Job Segmentation)