Coraopolis, PA, US
10 days ago
Product Manager II - Content Tools (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Welcome to Product Management at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey.

Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member who can bring product-market viability ideas that inspire, innovate and deliver elevated experiences for our customers and products.

In the Marketing/eCommerce Content domain, we are focused on the advancement of next generation content systems to deliver an ecosystem that enables our vision of “create once, available everywhere” concept with modular content capabilities. If you are ready to use your combination of knowledge, skill, and experience to tackle content management modernization then this role is for you. This team is responsible for multiple systems within the marketing content ecosystem including Adobe Experience Manager and Adobe Target where usage spans both eCommerce and Marketing. Stakeholders also include other dependent technology product teams, business operations teams, eCommerce, Media Network, and Personalization. This role requires strong collaboration and partnership to balance the content modernization roadmap with new, advanced eCommerce and media capabilities across channels.

As a Product Manager II, you will work closely with other product managers, product designers and software engineers to deliver products and services that align to strategic priorities as well as achieve product-market fit. You will be an active participant in the organization and deliver high-quality products through the following:

Product Strategy
You will define a roadmap for your product in collaboration with your technology peers and stakeholders within a modern development environment. Your roadmap will be based in outcomes, establishing a “voice of the product” that empathizes with your customers’ and stakeholders’ needs.

Data-Driven Decisions
You will establish metrics and measurements for your product domain to report on value delivered. Using lagging and leading indicators’ performance to inform product iterations and prioritization within the roadmap.

Testing and Research
Lean experimentation is a core value within a product team. You will aid in the formulation of hypotheses to coordinate A/B tests, prototypes or research, continually refining the product until the desired outcome is achieved.

Delivery
Part of the job is to manage the backlog. You will create effective user stories as well as lead backlog prioritization and management; performing testing of product features with engineers to ensure acceptance criteria is met, capture bugs and work towards defect resolution.

Team Collaboration
Working as a team is essential for success! You will actively participate in stand ups, planning sessions, demos and retrospectives with your team on a weekly basis.

This is a fully remote position.

This role is not eligible for immigration sponsorship.

Job Duties & Responsibilities

Strategy – How you understand and plan within a product team that solves customer problems and drives market impact

Form Strategy & Prioritize Work

Builds the roadmap, collaboratively, based on outcomes

Prioritizes product features and capabilities into a product roadmap aligned to outcomes

Uses decision support tools to weigh the competing factors and objectives for a product(s)

Effectively explains ‘why’ work was prioritized
 

Identify Opportunities

Understands and can lead discovery exercises

Uses data to identify customer pain points and prioritizes problems for the best business outcomes

Reviews customer feedback mechanisms to identify trends and patterns

Conducts market research and gathers data to identify Product ROI

Identify the right problems and works with Group Product Manager to prioritize the problems for the best business outcomes
 

Form & Track KPIs/Metrics

Gathers data and conducts research to identify Product ROI

Measures adoption, usage data and business impact of launches to prove ROI

Builds product objectives and goals in collaboration with key stakeholders

Uses evidence-based influencing skills
 

Execution – How you support and provide oversight to the design and delivery of solutions to our customers

Enlist & Enable Stakeholders

Conducts stakeholder identification workshops and creates stakeholder map by product

Creates and communicates standard stakeholder touchpoints to maintain alignment
 

Deliver Products/Features

Proactively identifies dependencies and mitigates risky assumptions

Identifies and communicates risks associated with shipping features

Builds the release plan (who, what and when) including feature prioritization

Collaboratively builds the User Story map and corresponding user stories

Writes and refines user stories to articulate work to be done by software engineering that support outcome delivery

Works closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelines

Performs validation for production releases, bug fixes and feature requests

Troubleshoots defects, participates in root cause analysis & finds solutions for resolution

Creates and presents reports on findings, defects, improvements, statuses and risk management

Collaborates with third party vendors on day-to-day activities to ensure successful product experiences

Leads sprint planning or iteration planning meetings

Runs experimental, beta and pilot programs with early-stage products 

Participates in Agile ceremonies, including planning, grooming, demos and retrospectives

Acts as a trusted advisor and operations teammate within your product domain

QUALIFICATIONS:

​Candidates for this role should have:

An intermediate understanding of Product Management

Understanding of product lifecycle

Knowledge of human-centered design principles

Understanding of software development lifecycle

Ability to balance business objectives and customer needs

Demonstrated success defining & launching successful products

A customer-centric view into developing great product experiences and the ability to advocate on a customer’s behalf

A foundational understanding of Scrum and Agile

Ability to influence cross-functional teams without formal authority

Strong written and verbal communication skills

Strong deductive reasoning skills

A curious attitude and desire to learn

Ability to effectively collaborate and build relationship with various peer groups

Experience working with third party vendors

Targeted Pay Range: $83,000 - $138,200. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

​Candidates for this role should have:

An intermediate understanding of Product Management

Understanding of product lifecycle

Knowledge of human-centered design principles

Understanding of software development lifecycle

Ability to balance business objectives and customer needs

Demonstrated success defining & launching successful products

A customer-centric view into developing great product experiences and the ability to advocate on a customer’s behalf

A foundational understanding of Scrum and Agile

Ability to influence cross-functional teams without formal authority

Strong written and verbal communication skills

Strong deductive reasoning skills

A curious attitude and desire to learn

Ability to effectively collaborate and build relationship with various peer groups

Experience working with third party vendors

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