Wilmington, DE, United States
4 hours ago
Product Manager - Personalization
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Customer Acquisition and Marketing Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
  Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Takes the Personalization Shopping Product Backlog from inception to execution  Partners with a diverse group of clients and stakeholders to source features, requirements, acceptance criteria, owning the end to end experience   Connects people and teams together, fostering a collaborative environment and culture  Curates and tells the product story across stakeholders, clients and leadership Constantly assessing the landscape, competition, and leaders in industry in order to fuel blue sky/out of the box new ideas Be a customer advocate – restlessly champion consistent and seamless user experiences across all assets and channels Supports end to end controls process to ensure compliance  Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience in the financial vertical Culture carrier  Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Extensive experience in financial services, especially Credit Card and Consumer Banking Experience in direct response marketing Proclivity towards or ability to learn and thrive in a technically complex environment
 
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