**Overview:** Responsible for the operational management of multiple deposit product lines and services within the consumer bank. Ensures product/services are marketable, profitable, and comply with legal and regulatory requirements. **Primary Responsibilities:** + Help coordinate and manage internal and external complaints and share observed trends for team to gain understanding of issues that should be addressed by the team and their work. + Understand and manage product risk. Ensure product complies with all legal and/or regulatory requirements, including PREs, Findings and corresponding Remediations. + Manage operational and process components of new product implementation and existing product modification to include but not limited to the design and development of services. + Partner with Legal, Compliance and First Line Risk to address regulatory concerns and work to develop and implement remediations plans. + Performs reporting and analysis relating to the product portfolio and operational tasks. + Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports diversity and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Education and Experience Required:** + Bachelor’s degree, or equivalent work experience + 3 years’ proven marketing, product management, financial, operations and/or project management experience **Education and Experience Preferred:** + Intermediate Microsoft Excel skills, or desire to learn (formulas, VLookups, PivotTables, etc.) + Prior branch/retail banking experience + Working knowledge of retail deposit products, such as checking and savings accounts, CDs, IRAs, etc. + Prior experience building and deepening professional relationships with key business partners + Experience working with Hogan/TPX, AKM, or Dash + Product operations, risk, regulatory compliance, etc. **Working Model/Location:** This is a hybrid position requiring three days in office per week (Tuesdays, Wednesdays, Thursdays). Eligible candidates must live within commuting distance to 345 Main Street, Buffalo, NY 14203. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $60,890.34 - $101,483.90 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.