If you enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations, this is the role for you.  Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Service Product Group you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a People leader, you are responsible for leading product associates to be the voice of the customer and develop profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you lead product associates to successfully launch products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
  Job responsibilities Lead, coach and develop group of Product Associates to deliver best in class servicing applications and features Identify, implement and monitor continuous process improvements across the area product Ensure adherence to risk and quality controls as well as promote cross-product engagement Partner with Area Product Owner and Product Managers to develop a product strategy and product vision that delivers value to customers Lead team members to conduct discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Lead team members to create and maintain a product backlog that supports the overall strategic roadmap and value proposition Lead team members to complete project tollgates such as communication, training, readiness, etc. Contribute to and promote the framework for tracking the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Required qualifications, capabilities, and skills 10+ years of experience or equivalent expertise in product management or a relevant domain area Experience leading, coaching and developing a team of individuals Advanced knowledge and proven ability to lead product development life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience writing technical and functional requirements/stories and working with technical teams to deliver products Experience in Agile methodologies and Framework (e.g. Kanban, Scrum) and collaboration tools like Confluence, Jira, and Jira Align Bachelor's Degree or equivalent experience Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrix, complex organization Experience in financial services or related industry Certified in Product Management and/or SAFe Agile framework is a plus