Love music? Want to build consumer-facing products that touches the lives of millions of people? Combine your passions and come reinvent music listening with us! We’re working hard, having fun, and making history here at Amazon Music.

We are seeking a product leader to join our Amazon Music Subscriptions team to lead the Payments charter. Our team (Maple) ensures that Amazon Music Unlimited customers have a seamless subscription management experience. Our Payments' team mission is to make it easy and secure for Amazon Music customers to successfully pay for our premium service using their preferred payment method. In this role, you will be responsible for experimenting with new ideas to reduce payments-related customer churn. You will be tackling issues related to payment method declines, multi-factor authentication in EU (EU-MFA) and payment method fraud/abuse. This is a customer-facing role with an opportunity to impact the subscription behavior of millions of customers.

You will be working closely with UX Design, software engineers, Finance, Marketing, and BI to drive the program with the right balance of external vs. internal customer obsession in mind. As a Product Manager - Tech of Amazon Music Payments team, you will own large product and tech launches. As a member of the team's leadership you will lead and contribute to org planning and periodic review narratives.

Key job responsibilities
Write and deliver business requirement documents and artifacts required to enable the team's development of products, features and infrastructure
Maintain and continuously prioritize backlog and roadmap based on data and customers' needs
Write narratives to advocate for and justify product launches / changes
Plan and define the long term vision of your product areas of ownership
Build and improve a working relationship with your partners and stakeholders
Contribute to and develop the team's processes/mechanisms
Regularly participate in stand-ups, design reviews and other meetings with engineers, and contribute to the discussion to ensure a high quality bar

About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.