Product Operations Analyst, World Wide Revenue Operations
Amazon
Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can procure compute power, storage, and many other services – gaining to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies worldwide on the platform.
AWS Business & Product Operations is in need of a creative, dynamic and results driven analyst to help us support discount programs and private pricing contracts. We're looking for a motivated self-starter who's passionate about managing operational processes, strict adherence to terms outlined in customer contracts and supporting both internal and external customers.
Key job responsibilities
· Perform data entry, data management and pricing calculations
· Interpret complex pricing contracts and establish pricing structure to be applied
· Create and execute data quality programs and audits focused on standardization and accuracy
· Develop reports, dashboards, and processes to continuously monitor data quality and integrity
· Proactively identify and implement data (and operational) improvements, enhancements, and system customizations that meet business requirements
· Retrieve and evaluate data using Excel, Salesforce.com, and other data management/BI systems
· Hands on data mining and to execute on projects
· Support weekly, monthly and quarterly reporting
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- Bachelor’s Degree preferably in business, accounting, or a related field
- 1+ year(s) of relevant professional experience
- Experience retrieving and analyzing data using Excel, Customer Relationship Management tool (such as Salesforce.com or similar) and other BI systems
- Background in contract creation/review and contractual verbiage
Preferred Qualifications
- Verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams
- Advanced Excel skills
- Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
- Experience working with custom private pricing contracts
- Strong attention to detail and excellent problem solving skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51,100/year in our lowest geographic market up to $109,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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