Product Operations Analyst Job ID 204691 Posted 10-Feb-2025 Service line Advisory Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Warsaw - Mazowieckie - Poland **CBRE Advisory (CBRE sp. z o. o.) is a Polish company, part of CBRE Group, Inc. - the world's largest company providing real estate and investment services, with revenues in 2023 of USD 31.194 billion and over 115,000 employees (excluding affiliates ). Over 500 offices (excluding subsidiaries) around the world serve investors and tenants. CBRE's services include transactions and project management; property management; investment management; valuation; real estate leasing; strategic consulting; sale of real estate; mortgage services and development services.** **Our headquarters is located in the Warsaw UNIT building in Warsaw, at Rondo Ignacy Daszyńskiego 1.** **The Product Operations Analyst will play a fundamental role in the roll-out of a Commercial Real Estate Transaction Management Platform across multiple countries in Continental Europe.** **RESPONSIBILITIES:** •Product Discovery & Planning (20% of the work) •Supporting Discovery sessions to verify product-market fit. •Coordinating key activities with business users located in different countries (schedule, document and follow-up). •Collecting feedback and translate it into product backlog items. •Product Roll-out (40% of the work) •Managing setup of new environments with Dev & DevOps team and CRM teams. •Preparing content with the countries: translations, email templates, initial data mapping. •Preparation of training strategy for users/ User Training •UAT testing: scheduling, conducting sessions, managing user feedback, debugging with dev team •After roll-out (40% of the work) •Hypercare for onboarding first projects, performing dry-runs •Solving issues raised by users •Collecting user´s feedback **OUR REQUIREMENTS:** •Minimum bachelor’s degree qualification or equivalent experience, with strong customer advocacy/technology management background. •1-2 years’ experience in at least one of the following: business/data analysis, project management, product management, program management or technology development. •Basic experience in Agile / Scrum methodologies •Basic Experience in supporting product operations and managing business requirements. •Experience with backlog creation and management. •Technical competency – able to understand and participate in engineering decisions **OUR OFFER:** At CBRE, you are empowered to take your career where you want it to go. Enjoy workplace flexibility with tremendous scale—in an inclusive, collaborative environment with supportive teammates. You will be challenged to grow and be at your best every day. Beefits package includes: •Private healthcare including 70% discount for dental care •Life insurance •MyBenefit System platform •People Power – Wellbeing program (including psychological consultations) •Pilot program of shortened working hours – 38h per week •Flexible working hours •Remote work options •Additional free day for Birthday •Paid referral program for employees •New brand office in an attractive location with ESG standard and delicious coffee and fruits •Development and training: including People Manager Excellence global leadership skills program, regional Swap & Share mobility program, and funding for external certification and studies •Participating in charitable and commercial events sponsored by CBRE At CBRE, we respect and support the diversity of our employees. We invite people representing different cultures, religions, ethnicities, identifying as LGBTIQ+, of mature age or with disabilities to apply.The numerous support programs we offer respond to the needs of our employees. Each member of our Team has equal access to learning, development and career. Our absolute standard is to take care of our employees' well-being, physical and mental health, the ability to take initiative and express opinions, recognition and the opportunity to be part of social activities. We are proud of the trust placed in us and the CBRE group was awarded the title of Most Ethical Company in 2023 for the tenth time. In 2024, our HR activities and the team responsible for them received the Highest Quality HR Certificate of the Polish Human Resources Management Association. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)