Product Owner, Digital Product – Paseo de la Reforma, Mexico.

Are you an innovative worker who is passionate about product strategy? How about unleashing your skills in a hugely successful business that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Product Owner – Digital Product.

Western Union powers your pursuit.

As a Product Owner, you will contribute to developing digital consumer money transfer services offered through Western Union services. You will manage products and features through their full lifecycle from inception to delivery. You will also rely on data analytics to deliver the best customer experience and the highest value to our customers.

Role Responsibilities

The PO will manage product requirements, define, and document business and operational processes, own and manage sprints, and own end to end delivery for new features and capabilities. Define and manage the Sprint process with the Scrum master Collect business requirements from stakeholders, and write business stories and Epics Manage Sprint requirements and backlog • Collaborate with QA on test cases and acceptance criteria. Manage the UAT efforts for the sprint Evaluate and recommend new vendors and tools to complement current capabilities Interact with other internal departments to formulate recommendations and actions Interaction with various groups around the globe, including becoming the SME for specific tasks Be tasked with "thinking out of the box" and creating clear recommendations on specific project

Role Requirements

Bachelor's degree or equivalent experience in Information Technology, Banking, Payments or similar others. 3+ years' of experience in Project Management and/or Product Management Excellent English written and verbal communication skills Scrum or Agile experience Proven experience (3+ years) in a PO or similar role within the financial services industry, with a strong focus on the LACA region. Deep understanding of the financial services landscape, including regulatory considerations, customer needs, and competitive dynamics in LACA. Exceptional analytical skills, with the ability to translate data into actionable insights and strategies. Proficiency in project management and cross-functional collaboration.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Mexico specific benefits include: 

Grocery voucher. 2 personal days off. Savings fund. Insurance for Major Medical Expenses, Vision, Dental. Online medical insurance 24/7. Special days for marriage or concluding an academic degree.

Our hybrid work model

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

#LI-YV #LI-Hybrid 

Estimated Job Posting End Date:

02-20-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.