How you'll help us Keep Climbing (overview & key responsibilities) At Delta Air Lines Digital Catering and In-Flight Solutions (DCIS), we create world-class digital experiences that are user-focused, innovative, and intuitive. The Product Owner, IFS Crew Assist will be part of a team that dreams up the next big idea to support Delta’s ambition to become a customer-centric, customer experience-driven company. Responsibilities: + End-to-endproduct ownership duties including understanding the business problem,identifying stakeholder needs, and developing optimal solutions + Understandingthe business and technology vision and translate it into strategy andrequirements so that products meet the business’s needs + Identifyopportunities to improve business processes and propose potential action plans + Supportthe modernization of IFS Crew Assist applications that are dependent on crewprofile data and information + Prepareinternal communications that include ad hoc reports, executive summaries, andformal presentations to senior leaders + Developsubject matter expertise of both the Flight Attendant digital experience bothas a working crew member and non-working crew member and the Moderator teamthat supports the Flight Attendants to translate into optimal design anddevelopment + Leadsessions to collaborate with Flight Attendants and/or the Crew Assist Moderatorsto define the business requirements to meet the Application needs for the CrewAssist App. + Implementconfiguration tasks per agreed upon design specifications. + Facilitatekey meetings with Developers, Crew Assist Leaders (Moderators) and FAs such asrequirement sessions, system demos, user acceptance testing or end usertraining. + Assistwith the identification and analysis of bug fixes/ issues. + Buildand maintain an executable product roadmap that balances business value,funding, cross-initiative dependencies, and development complexity that guidescurrent and future development + Leadphases of project management, including requirements gathering, developmentprioritization, and implementation of strategies + Prioritizeproduct backlog, projects, and initiatives across multiple stakeholder groupsso that IT is working on the right things + Writefunctional user stories and acceptance criteria that enable a smooth handoff todevelopment + Participatein Agile ceremonies with development teams to provide direction and driveprogress + ModelDelta's Rules of the Road and core values + Practicesafety-conscious behaviors in all operational processes and procedures + Participatein defining system integration and user-acceptance test plans. + CreateFA JobAids for the Application. + Playan integral role in engagement, communication, change management, feedbackloops, and overall leadership visibility across the IFS Crew Assist App. What you need to succeed (minimum qualifications) + Provenexperience as a Product Owner (or similar role), in a dynamic agile environment + Demonstratedinitiative and ability to manage multiple priorities. + Proficiencyin written and oral communications and ability to produce concise, relevant,documents and presentations. + Curiousmindset, willing to ask “why” until root causes of use cases are identified. + Mustbe performing satisfactorily in present position. + Consistentlyprioritizes safety and security of self, others, and personal data. + Embracesdiverse people, thinking, and styles. + Possessesa high school diploma, GED, or high school equivalency. + Isat least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + Experiencein creation and design, or management of technology systems. + Priorexperience as an agile product manager/owner preferred. + SalesforceAdministrator Certification. Must have strong oral, written, and interpersonalcommunication skills. + Strongknowledge of Delta Flight Attendant Job Functionality/Role. Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: + Competitivesalary, industry-leading profit sharing program, and performanceincentives + 401(k) withgenerous company contributions up to 9% + New hires areeligible for up to 2-weeks of vacation. This is earned for use in thefollowing vacation year (April 1 – March 31) + In addition tovacation, new hires are eligible for up to 56 hours of paid personal timewithin a 12-month period + 10 paid holidaysper calendar year + Birthing parentsare eligible for 12-weeks of paid maternity/parental leave + Non-birthingparents are eligible for 2-weeks of paid parental leave + Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life insurance benefits + Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages + HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health + Domestic andInternational space-available flight privileges for employees and eligiblefamily members + Careerdevelopment programs to achieve your long-term career goals + World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint + BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies + Recognitionrewards and awards through the platform Unstoppable Together + Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. 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