Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

Your Role
Reporting to the Claims Domain Lead, you will drive the end-to-end digital product lifecycle to achieve business outcomes aligned with strategic priorities and corresponding objectives and key results (OKRs) for the Claims Domain. You will manage multidisciplinary teams to deliver high quality work product (e.g. process engineering) and engage with other Product Owners to manage interdependencies and escalate issues appropriately.

Your Responsibilities

Own end-to-end product lifecycle, including visioning, research & data gathering, planning, execution, and measurement; accountable for the quality of work product and overall outcomes produced by the multidisciplinary squad throughout the lifecycle Develop, prioritize and maintain the product roadmap and squad backlog to drive speed-to-market and business impact  Articulate opportunities and design target journeys and solutions, balancing multi-disciplinary inputs and competing stakeholder priorities with achieving business outcomes  Monitor dependencies and risks, and actively work with relevant stakeholders to mitigate or resolve Provide needs clarity, support solutioning & release planning, and collaborate in providing quality assurance during build and testing of the product capabilities  Facilitate product demos and launches; advocating and communicating value to users and stakeholders Measure and track performance of key metrics in line with the OKRs; generate insights and feed back into the roadmap and delivery  Continuously identify areas of opportunities for the squad and provide input into sprint reviews and retrospectives

Your Skills & Experience
Functional Capabilities:

Ability to provide hands-on direction and day-to-day execution ownership in a multidisciplinary teamRelevant knowledge and understanding of the claims processesDemonstrated ability to think both strategically and tactically; Also, an empathic approach to understand user needs and motivationsExcellent communication and presentation skills; comfortable in engaging with senior leadershipAbility to effectively identify and manage needs of a broad range of stakeholdersAbility to juggle multiple priorities and handle unexpected challenges that arise within projects, adapting quickly and effectivelyStrong self-motivator with a contagious ability to spread energy to team

Desirable:

Hands-on end-to-end digital product management lifecycle experience, preferably in insurance industry settingRobust working knowledge in technical aspects of product development, including solution design, SDLC management, agile principles and programming conceptsFluency in data and analytics driven decision making and feedback loops into product development

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.