We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing** You’ll be joining CIBC’s ECRM Enablement team, responsible for delivering enhancements to optimize frontline productivity and growth, aligned to CIBC’s enterprise architecture roadmap. Reporting to the Director, Product Delivery, Salesforce the Product Owner will lead small and medium end-to-end project implementation and act as a subject matter. You’ll ideate and collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience. _At CIBC we enable the work environment most_ _optimal_ _for you to thrive in your role._ _You’ll_ _have the flexibility to manage your work activities within a hybrid work arrangement where_ _you’ll_ _spend 1-2 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How You'll Succeed** + **Create and** **maintain** **a prioritized Product Backlog -** work closely with business partners to gather complex business requirements. Working with Stakeholders to develop a product vision that satisfies their requirements, and define delivery priority taking into consideration strategic alignment, scope and complexity. + **Drive user stories & product requirement creation ** – support product team in the development of product feature and user stories in a collaborative fashion with business system analysts, UX design, technology teams, lines of business and various members of the product team. + **Work with and drive alignment with stakeholders** – assist product team in ensuring that we are delivering the right initiatives at the right time and keeping our stakeholders engaged throughout the delivery life cycle. Understand and support the team in managing competing needs & priorities. + **Identify & document key processes and procedures –** working closely with the product team and key stakeholders, serve as process subject matter expert for the assigned product, projects, and/or initiatives. + **Leading and Mentoring** – Support end-to-end project implementation as a subject matter expert and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems. **Who you are** + **You're passionate about people.** You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. + **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. + **You give meaning to data.** You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. + **You embrace and champion change.** You'll continuously evolve your thinking and the way you work in order to deliver your best. + **You’re creative and results oriented.** You are innovative and adaptable, with excellent attention to detail. + **You can demonstrate experience in** the financial industries (5-7+ years) + **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability. **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 27th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Primary Recruiter** Donia Varghese **Skills** Analytical Thinking, Business Requirements, Business Systems Analysis, IT Process Improvement, Mentoring Staff, Prioritization, Product Backlog Management, Project Implementations, Teamwork, Technical Knowledge, Writing User Stories At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.