Description of the role
Reporting to the Manager of Product Management, the Product Owner focuses on understanding market needs and challenges in key HA and other Latin American countries. The goal is to develop high-value digital products and services within a given portfolio. They are accountable for providing overall product management leadership by establishing a strategic vision for their portfolio, contracting and managing subject matter experts, setting budgets, seeking market feedback, and ensuring efficacy. The Product Owner works closely with marketing, sales, production, and digital groups. You will drive the growth and ongoing development of your portfolio to support the sales and marketing teams across the region in identifying, assessing, and prioritizing market opportunities and customer pain points, as well as responding to competitor activity. Working closely with sales, marketing, and customer insights colleagues, you are also responsible for contributing to go-to-market plans for our courseware products.
About the team
This is an exciting opportunity to be part of our International Higher Education Product Management team. We are an incredibly supportive, diverse and collaborative group. We partner with customers in the higher education sector to provide world-class products and services that meet their needs and those of their learners, both today and tomorrow.
Key responsibilities
List management
● Build discipline and market expertise for your portfolio
● Maintain and build a profitable, well-balanced, and up-to-date portfolio
● Manage author and subject matter relationships and communications
● Collaborate with colleagues from Product, Sales & Marketing, Efficacy & Learning Research teams to innovate and create products that improve learner outcomes
● Develop and maintain excellent understanding across Pearson’s digital courseware product models and feature sets.
Market research and customer insights
● Scope, lead, and manage research activity to maintain understanding of educator and learner needs
● Identify, understand, and represent subject, educator, and learner needs in your portfolio
● Identify customer/learner problems-to-be-solved and opportunity size, identify possible solutions and test problem-solution and product-market fit
● Identify competitors to new and existing products and complete analyses to inform business cases and product plans
Strategy
Build and maintain an understanding of educator and learner challenges and needs in HA.
Scan for, and respond to, market trends, challenges, and opportunities as well as share customer insights and feedback on new and existing products
Use data as an integral part of the product development process
Working in partnership with sales colleagues, provide support and information around your portfolio to help colleagues secure new business.
Go-to-market and customer experience
● Lead market development activity for new digital products, shaping strategies to build an early adopter community
● Be accountable for the customer experience of products in your portfolio
● In collaboration with sales and marketing colleagues, agree go-to-market strategies and plans for your portfolio
● Act as an ambassador for your portfolio, generating excitement and enthusiasm internally and externally
Required skills, knowledge, and experience
A good understanding of the product management process
Extensive understanding of education and learning, preferably higher education
Entrepreneurial and able to use own initiative and judgement, and make appropriate decisions
Excellent organizational and analytical skills
Able to prioritize to deliver portfolio strategy, ensuring that it stays on track to achieve its strategic objectives
Exceptional communication, influencing, negotiation, and presentation skills
Strong collaborator, able to work effectively in cross functional teams and in a fast-paced environment
Skilled ability in the use of market research techniques such as surveys, focus groups, questionnaire design, observation, etc.
Experience of working directly with customers, building relationships, and developing communities both in person and online
Creative thinking and customer/learner empathy
Familiarity with digital content development and instructional design is an asset
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Job: PRODUCT MANAGEMENT
Organization: Higher Education
Schedule: FULL_TIME
Workplace Type: Hybrid
Req ID: 17915